Assertiveness Course – Two Day

This two-day Assertiveness Training course covers all the material from the one day course, plus it gives more time to practise individual scenarios.

It deals with the frustration, resentment and stress that being too accommodating can create and allows you to find simple, practical, doable things that will work.

It will help you learn to say No effectively.

Course Key Topics

• Assertiveness Introduction – What would you like the course?
• Assertiveness Icebreaker
• Assertiveness Feelings
• What is Assertiveness?
• Assertiveness and Assumptions
• Assertiveness and Status
• The Assertiveness Behaviour model
• Assertiveness and Being Nice
• Conflict and Assertiveness
• Assertiveness – Setting Clear Boundaries
• The Art of Saying ‘No’ and other Assertiveness tools
• Personal Style
• Checking in
• Nice Clichés
• Assertiveness Patterns
• The Language of Niceness
• Assertiveness and The Nice You
• Assertiveness – Real Life Situations
• Being Your Full Assertive Self
• Assertiveness Summary and Personal Take Out

Training Track: Interpersonal Skills