Billing and Revenue Management Billing and Finance

What you will learn

This Oracle BRM course is designed for those in a billing support or revenue assurance role. It teaches you how to use the Billing and Revenue Management tools and applications to support billing and revenue analysis. The Billing and Finance class provides students with information about the tools and applications available for billing support and revenue analysis. Students perform simple custom configurations to demonstrate how the system easily adapts to varying business policies. Students test these scenarios during hands-on labs. The Billing and Finance class gives students a clearer understanding of the product role in areas such as billing, billing configuration options, tools available to manage financial aspects of customer accounts, payments and guiding payments, collections, and general ledger.

Learn To:

Understand the BRM billing concepts and configuration options
Use BRM client tools to manage the billing and revenue management aspects of customer accounts
Manage account receivables, payments, and collections
Use BRM reports

Course Objectives

Describe the billing process
Process accounts using BRM bill run management
Use trial billing to bill accounts
View trial invoices in BRM Invoice Viewer
Configure BRM for delayed billing
Describe the bill suppression process
Explain the trigger billing process
Process an account that contains a rollover event
Describe the BRM taxation process
Explain the corrective billing and invoicing process

Course Topics

Billing Process Overview

Describe concepts of billing
List accounting cycle and billing cycle activities
Describe bill item objects
Describe BRM billing scripts

Bill Cycle Management

Describe the concept of customer segments
Explain what is bill cycle management
Describe bill run management and the billing process

Trial Billing

Discuss the functionality of trial billing and trial invoice
Describe the process of running trial billing
View invoices using BRM Invoice Viewer

Billing Options and Process

Explain what is in-advance billing
List the benefits of Bill Now
Explain the delayed billing process
Explain bill suppression
Explain the billing process and the effects of rerating
Explain what is concurrent billing
Explain the concept of trigger billing
Explain the invoicing process

A/R Account Activities

List the different options associated with adjustments
Explain the dispute and settlement process
Define bulk adjustments
Set up and generate corrective bills and invoices
Describe BRM general ledger (G/L)
Review BRM tax procedures

BRM Payment Process

Explain the BRM payment process
Describe payment incentives
Explain the concept of payment fees
Describe how payments enter and exit payment suspense

BRM Collections

Explain the concept of collections
Describe how BRM collections process bill units
Configure a collections scenario
Explain the roles of collections managers and agents
Determine how to use Collections Center

Making Corrections

Explain the rerating process
Review the process of resolving failed BRM initiated payment transactions
Describe the payment reversal process
Discuss the methods of refunding customers

Revenue Analysis

Explain the concept of revenue assurance

Explain how audit data is collected during billing and pipeline rating Describe the functionality of Revenue Assurance Center Describe the concept of suspense management Use Suspense Management Center

Reports