Managed Services/ Infrastructure Support Services/SLA
An effective, well-managed IT system is one of the most valuable business advantages an organization can secure. The right technology, implemented properly, appropriately managed and monitored, can lead to significant gains in growth and efficiency.
IT is challenging to get right and expensive to get wrong — not only in terms of money spent, but also in lost efficiency and potential regulatory infringements.
Today’s challenging economic conditions provide a compelling reason for organizations to review their IT solutions to ensure they are delivering maximum value and are aligned with the organization’s business strategy and goals.
- On-site Support Services from highly experienced certified consultants
- Assistance & taking Ownership of Critical Services Requests (SR)
- Performance assessment and tuning of Oracle Infrastructure
- Establish disaster recovery/Contingency Planning
- Proactive problem avoidance through Oracle Health-Checks
- Design & Implement Backup strategies and Recovery plans
- Capacity Planning and resolution
- Identify and resolve known security vulnerabilities issues
- Oracle Best-Practice Implementations for Oracle Database & E-Business Suite