call center

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certification a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

The CPA – C++ Certified Associate Programmer Certification a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

The CPA – C++ Certified Associate Programmer Certifications a professional certificate accepted globally. The certification is provided by the C++ Institute, a global non-profit project run by the Open Education and Development Group (OpenEDG). It is an entry-level certification for C++ programmers. The certification assess coding skills of C++ programmers by measuring their coding skills related to basic tasks in C++ programming language, usage of class hierarchy and exceptions Course Key Learnings This is a complete and comprehensive CPA C++ course. It’s designed to prepare you to be CPA C++ Certified. Once you complete the course, you’ll have the knowledge […]

Avaya Aura® Call Center Elite Support  This instructor led course is designed for individuals responsible for supporting the Avaya Aura® Call Center Elite system. This training provides the opportunity to troubleshoot and support the Avaya Aura® Call Center Elite.   Using theory, demonstrations and lab exercises, learners will come away with the knowledge required to support Avaya Aura® Call Center Elite. Course Key Learnings After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]

Avaya Aura® Call Center Elite Implementation Avaya Aura Contact Center Elite implementation certification training course from Koenig Solutions accredited by Avaya. This course is designed to learn to administer and configure of the system and user features of Avaya Aura Call Center Elite. Course Key Learning After completing this course, you will be able to: Install Avaya Aura® Call Center Elite Multichannel Reporting Use Real-time Reporting to generate reports Enable the history, presence, wallboard, or iClarity plugin Describe Virtual Agent worker processes Describe the Avaya Aura® Call Center Elite Multichannel Interaction Data Server Understand the Simple Message, gateway operation, and […]