MS-203 – Microsoft 365 Messaging
This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for persons who are aspiring to be Messaging Administrators in a Microsoft 365 deployment.
WHAT YOU’LL LEARN
Students will learn to,
- Explore transport services
- Configure message transport
- Manage transport rules
- Manage mail flow
- Troubleshoot mail flow
- Troubleshoot transport issues
- Troubleshoot mail flow using logs
- Plan for message security
- Manage anti-malware and anti-spam policies
- Explore threat protection in Microsoft 365 Defender
- Explore messaging compliance in Microsoft 365
- Explore messaging compliance in Exchange
Course Content:
Module 1: Explore transport services
- Describe the transport components of Exchange.
- Plan an effective message routing for your organization.
- Modify message flow for your organization.
- Describe which transport agents exist and what they do.
Module 2: Configure message transport
- Configure the different transport options.
- Plan and set up domains for your organization.
- Understand how the receive and send connectors work.
Module 3: Manage transport rules
- Understand what transport rules are.
- Describe how transport rules work.
- Configure custom transport rules.
- Describe how transport rules can be used for data loss prevention.
Module 4: Manage mail flow
- Manage mail flow in Exchange organizations.
- Understand mail flow for Exchange Servers.
- Manage mail flow for Exchange Online.
- Describe and manage mail flow in hybrid environments.
Module 5: Troubleshoot mail flow
- Understand how to troubleshoot SMTP mail flow issues.
- Describe how to troubleshoot issues with a shared namespace.
- Describe how to troubleshoot Transport Layer Security encryption issues.
- Understand how Alert policies can be used to troubleshoot mail flow issues.
Module 6: Troubleshoot transport issues
- Troubleshoot network-based issues.
- Plan troubleshooting procedures for connector and agent issues.
- Plan troubleshooting procedures for architectural issues.
- Describe how to troubleshoot transport issues with coexistence.
Module 7: Troubleshoot mail flow using logs
- Create searches for the message tracking log.
- Describe how to troubleshoot using the protocol logs.
- Understand how to work with the event logging for Exchange.
Module 8: Plan for message security
- Explain the use and features of Exchange Online Protection.
- Plan message routing for Exchange Online Protection.
- Investigate the available EOP reports and logs that enable organizations to monitor message hygiene.
Module 9: Manage anti-malware and anti-spam policies
- Understand the different message header fields relevant for spam and spoofing protection.
- Configure anti-spam and anti-malware filters in Exchange Server.
- Manage extra features for outbound spam filtering and quarantine.
- Implement protection features against phishing and spoofing.
- Create transport rules for custom requirements.
Module 10: Explore threat protection in Microsoft 365 Defender
- Describe the threat protection features of Microsoft Defender for Office 365.
- Understand how the Configuration analyzer reviews threat protection policies and provides suggestions for improvement.
- Describe the protection provided by Safe Attachment and Safe Links policies.
- Understand the spoof intelligence features provided by Exchange Online Protection.
- Describe how Microsoft Defender anti-phishing policies work.
- Understand the process to manage the Tenant Allow/Block list in Microsoft 365 Defender.
- Understand how Advanced Hunting can be used to track events in your secure messaging environment.
Module 11: Explore messaging compliance in Microsoft 365
- Describe different policy and compliance features for messaging.
- Evaluate the different administrator roles in Microsoft 365.
- Plan retention policies for Exchange Online mailboxes.
- Create message traces to understand the mail flow in your Exchange Online organization.
Module 12: Explore messaging compliance in Exchange
- Describe litigation and in-place holds in Exchange Server.
- Plan retention and deletion with Message Records Management (MRM).
- Analyze your Exchange organization’s message tracking log.
Module 13: Manage Exchange Online archiving and auditing
- Describe what in-place archiving is and how it works.
- Understand the differences between journaling and archiving.
- Identify how mailbox and administrator audit logs are used.
Module 14: Manage Content Search
- Design content searches to search for messages in your organization.
- Describe eDiscovery cases and in-place eDiscovery for Exchange.
Module 15: Manage authentication for messaging
- Configure password policy options.
- Configure self-service password management.
- Implement multifactor authentication.
- Plan password policies.
- Configure modern authentication in Exchange Online.
PREREQUISITES
This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.
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