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Performance Management and Staff Appraisals


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Price:  10,000  8,000
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Performance Management and Staff Appraisals Course

This course is designed to give delegates the skills, knowledge and understanding needed to effectively manage the performance of their people on a practical level.

The course focuses on “managing” as a process that is on-going; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress, and enable you to help develop the skills and confidence of the person being appraised.

The programme is highly participative and considers many of the different tools available to managers when it comes to monitoring, assessing and enhancing the performance of their team and individual team members. The course also touches on the issues of motivation, managing high performance and having the difficult conversation when performance is poor. Finally, delegates are provided with a practical approach to conducting a one-to-one appraisal, coaching or performance improvement interviews to apply as part of their performance management activities in the workplace.


Course Key Topics

This course covers the following topics:

Introduction to the Field of Managing Performance

  • What managing performance actually means
  • Tools to manage performance
  • Tailored Case Studies depicting real life performance issues
  • Introduction to the field of Feedback

What feedback actually is

  • The importance of it
  • Giving feedback effectively
  • Receiving feedback effectively
  • Managing Poor Performance & Difficult Situations

Specific problems and difficult situations faced in the workplace

  • Why such problems/situations occur
  • Anticipating, preventing and dealing with such problems
  • Planning and structuring meetings to resolve such problems/situations/people
  • Managing Staff Appraisals

Understanding what appraisal is and is not

  • Planning, structuring and conducting successful appraisals
  • Managing appraisal documentation
  • Managing staff’s attitudes and expectations of appraisals
  • Identifying staff training and development needs through the appraisal process
  • Objective Setting

The importance of Objective Setting in Managing Performance

  • Setting SMART Objectives
  • Monitoring Objectives
  • Motivation and Performance

Understanding when Motivation is required

  • Defining what we mean by Motivation
  • Understanding what motivates/de-motivates people
  • The importance of a motivated staff
  • Creating a motivated culture
  • Strategies and tips to motivate others
  • Delegation and Empowerment as a means to motivating
  • Coaching and Training Your People to Enhanced Performance

What coaching and training is, and is not

  • Planning, coaching and training activities
  • Identify training and coaching needs
  • Implementing coaching and training
  • Evaluate the success of your coaching and training activities

Suitability – Who should attend?
This course is suitable for managers and team leaders in organisations who are involved in managing the performance of employees, colleagues and/or team members.


Outcome / Qualification 

On successful completion of the course, delegates will receive a Certificate of Attendance.


Flexible Class Options

  • Week End Classes For Professionals  SAT | SUN
  • Online Classes – Live Virtual Class (L.V.C), Online Training

KEY Benefits

– Corporate: Nominate 10 Person or More Participants Get 20% Group discounts
– Post Training Free Refreshers
– Mentorship on day-to-day business challenges
– Online Training Options Available

KEY FEATURES

More Productivity

More Efficiency

Better Customer Satisfaction

FREE Training Material

Post Training Refreshers

Corporate Discounts

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