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Price:  35,000  30,000
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ITIL V3 Training

ITIL V3 Training

The ITIL V3 Foundation training course provides a detailed, modular introduction to the concepts, terms, definitions, benefits, objectives, and relationships within core IT service management processes and functions, according to the ITIL best practice framework. ITIL IT Service Management Processes, Service Desk: Understanding its role and function in the IT infrastructure and its relationship with.

ITIL Course 5 Qualification Levels

FREE ITIL Foundation Exam Questions to Ensure your Exam Success !


ITIL V3 Course Overview 

The ITIL® Foundation 

  • An Introduction to IT Service Management
  • Practicing Service Management

The IT Service Lifecycle 

  • Service Strategy
  • Service Strategy Processes
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Concepts
  • Terminology
  • Main Principles and Models
  • Roles
  • Functions

Processes

  • Service Level Management
  • Service Continuity
  • Configuration Management
  • Release Management
  • Incident and Problem Management
  • Technology and Architecture
  • Competencies
  • Service Management Skills

ITIL Course Audience

  • Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
  • IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement program

Learning Format

The course uses a stimulating mix of instructions, workshops, quizzes, discussions and a practice-exam, online training classes available


ITIL® Foundation Exam

The ITIL® Foundation exam measures knowledge of the basic concepts and principles behind ITIL® and service management.

  • 40 multiple choice questions
  • 60 minutes
  • Pass mark: 65% or 26/40
  • Closed book

ITIL FREE Practice Exam


🎥 Your Team FREE eLEARNING Courses (Click Here)

Frequently Asked Job Interview Questions 


Flexible Class Options

  • Week End Classes For Professionals  SAT | SUN
  • Online Classes – Live Virtual Class (L.V.C), Online Training

PECB Partner Pakistan

Related Courses

ITIL 4 Foundation Training
CBAP® Boot Camp
PRINCE2 Foundation & Practitioner
COBIT®5 Foundation
CISA Certification Exam Training
Certified Associate in Project Management (CAPM)

 

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KEY FEATURES

Flexible Classes Schedule

Online Classes for out of city / country students

Unlimited Learning - FREE Workshops

FREE Practice Exam

Internships Available

Free Course Recordings Videos

Register Now

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