Microsoft 365 Certified: Messaging Administrator Associate

• Manage organizational settings and resources
• Plan and manage the mail transport architecture
• Plan and implement a hybrid configuration and migration
• Secure the messaging environment

Course Outline

Plan and manage organizational settings

• manage a Global Address List (GAL), including hierarchical address books (HAB)
• manage an Offline Address Book (OAB)
• manage address book policies
• manage email address policies
• plan and configure organization relationships and individual sharing
• manage add-ins from Microsoft 365 Admin Center

Plan and manage client access

• plan namespaces
• configure virtual directories and URLs in a hybrid environment
• configure global Outlook on the Web policies
• configure Autodiscover
• troubleshoot client access connectivity problems

Manage recipient resources

• manage archive mailboxes
• manage resource mailboxes
• manage groups including distribution lists, dynamic distribution lists, mail-enabled security groups, and Microsoft 365 groups
• manage user mailboxes

Plan and configure connectors

• plan connectors to route or secure mail flow
• create and configure connectors to route mail
• create and configure connectors to secure mail flow between organizations
• create and configure conditional mail routing
• configure enhanced filtering for connectors

Manage mail flow

• manage mail flow rules
• manage accepted and remote domains
• manage hybrid mail flow

Troubleshoot mail flow

• trace a message
• analyze a message trace
• analyze message headers
• analyze Non-Deliverable Reports (NDRs)
• troubleshoot by using the Microsoft Remote Connectivity Analyzer
• troubleshoot by using the Microsoft Support and Recovery Assistant
• troubleshoot by using transport logs and queues in a hybrid environment

Plan and implement a hybrid environment

• plan a hybrid deployment by using the Hybrid Configuration Wizard (HCW)manage the Edge server role in a hybrid environment
• configure Organization Configuration Transfer (OCT)
• configure the environment by using the Hybrid Configuration Wizard
• deploy the Exchange Hybrid Agent
• manage the Exchange certificates lifecycle in a hybrid environment

Manage message hygiene

• plan for message hygiene
• configure and manage Anti-spam settings
• configure and manage Anti-malware policies
• monitor and review quarantined items
• plan and configure Spam Confidence Levels (SCL)
• configure and manage Safe attachments
• configure and manage Safe links
• configure and manage Anti-phishing
• manage email user submissions
• add and manage DNS records for domains
• validate settings by using Configuration Analyzer

Manage compliance

• configure retention labels and retention policies
• configure data loss prevention (DLP) policies
• configure sensitivity labels and policies
• configure and analyze audit logs
• manage journal rules
• manage content search
• manage core eDiscovery cases (not including Advanced eDiscovery)

About The Exam