Save PDFPrint

ZOHO CRM Cloud Admin & Developer 

Online or onsite, instructor-led live Zoho CRM Cloud Administrator and Developer (2-in-1) training courses demonstrate through interactive hands-on practice how to utilise / implement the features of Zoho CRM software effectively.

Zoho CRM training is available as “online live training” or “onsite training” with free course recording videos. Online live training (“remote live training”) is carried out by way of an interactive, remote desktop. Onsite live Zoho CRM training can be carried out locally on customer premises  or in OMNI Academy corporate training centers.

What You’ll Learn

• IT services will learn to use extensive features to customize Zoho CRM based on their needs.
• Set up, configure and run their organization’s account efficiently
• Manage users and automate sales processes
• Customize CRM solutions and secure customer data
• Freelance developers will learn how to apply their programming skills to benefit from better opportunities with Zoho CRM users in various industries.
• The course covers the development-oriented features in Zoho CRM which facilitate programmers to code and incorporate whatever they need into their existing CRM.
• The training and learning will be both conceptual and practical.

ZOHO CRM Course Content:

Module 1: Introduction to Zoho CRM

• Overview of CRM concepts
• Introduction to Zoho CRM and its key features
• Setting up your Zoho CRM account

Module 2: Getting Started with Zoho CRM

• Customizing profile and settings
• Navigating the Zoho CRM interface
• Setting up organization details

Module 3: Managing Leads

• Understanding Leads
• Importing and exporting Leads
• Capturing Leads
• Converting Leads

Module 4: Contacts and Accounts Management

• Managing Contacts
• Managing Accounts
• Linking contacts to accounts

Module 5: Managing Deals

• Understanding Deals
• Creating and managing Deals
• Sales pipeline management

Module 6: Activities and Task Management

• Managing Tasks
• Scheduling and managing Events
• Managing Calls

Module 7: Customizing Zoho CRM

• Customizing modules and fields
• Layout customization
• Workflow rules and automation

Module 8: Reports and Analytics

• Creating and customizing reports
• Using dashboards and visual reports

Module 9: Zoho CRM Administration

• User and role management
• Data security and compliance
• Backup and data recovery

International Student Fee (Online Class) : 500 USD | 1,875 SAR | 1,875 AED

Who Needs to Attend
Intermediate-level software developers / System Admin

Useful Resources

• Create FREE Zoho CRM Account 
• ZOHO CRM Webinar

Related Courses

Cloud Computing Diploma – AWS Azure Google Cloud (All-in-One)

AWS Certified Solutions Architect – Associate + Professional (2 in 1)

Microsoft Azure Administrator AZ-104

Google Cloud Certified Professional Cloud Architect

Ethical Hacking (CEH) Course 

Odoo Application Developer

[/vc_column_text]