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About Customer Relationship Management

Customer Relationship Management (CRM) is an approach that helps businesses improve existing customer relationships and acquire new customers faster. Here’s a complete CRM overview for you to get started easily and understand the benefits it can bring to your business.

Customer relationship management is one of many different approaches that allow a company to manage and analyse its own interactions with its past, current and potential customers

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Here are some BEST Courses we are providing to you. Details Given Below

15 Best Oracle SIEBEL CRM Courses

1. SIEBEL CRM Business Analyst Training

This Siebel CRM Business Analyst training teaches business analysts technical skills and Siebel application knowledge to translate user requirements into detailed technical specifications. Learn methods for determining solutions to application gaps. Hands-on 100% practical activities based training course.

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Click to Register in SIEBEL CRM Business Analytics Training Course


2. Siebel System Administration Training โ€“ IP20.X

This Siebel System Administration training gives you a chance to deep dive into Siebel CRM system administration and Installation hand-on experience. Expert Oracle University instructors will help you explore server configuration, as well as system and performance monitoring. It is appropriate for Siebel IP 15.x, 19.x and 20.x customers. Practices are performed using Open UI.

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Click to Register in Siebel System Administration Training โ€“ IP20.X Course


3. Siebel Core Consultant Course

This Siebel 8.1.x Core Consultant Course is an intensive/ hands-on course that teaches you how to install and configure a Siebel Gateway Name Server, Siebel Enterprise, Siebel Server, Siebel Web Server Extension, Siebel Management Server and Agent, Siebel Developer Web client and Siebel Tools. Expert Oracle Certified instructors will walk you through multi-server installation, multilingual installation, and LDAP support configuration through a combination of instruction and hands-on practices.

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Click to Register in Siebel Core Consultant Course


4. Siebel Installation and System Administration Rel 15.5

This Siebel Installation and System Administration courses teaches you how to install, configure, and deploy a Siebel CRM installation. Topics include adding servers and languages and unattended installations. You will also dive into administration topics such as the mechanisms for logging, performance monitoring, and migration. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

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Click to Register in Siebel Installing and System Administration Course


5. Siebel CRM Project Implementation Expert Consultant

This Siebel CRM Project Implementation Expert Consultant training ideal for professional willing to purse career as CRM project manager/ implementation consultant ,course also teaches business analysts skills and Siebel application knowledge to translate user requirements into detailed business and technical specifications. Learn methods for determining solutions to application gaps. โ€œHands-on project management activities using Siebel CRM application.โ€

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Click to Register in Siebel CRM Project Implementation Expert Consultant Course


6. Siebel Open UI Foundations

This Siebel Open UI Foundations training first introduces students to the Siebel Open user interface and architecture. The second part of the course introduces the concept of the Open UI โ€œmanifestโ€ and how to administer it, then describes presentation models and physical renderers. The final lesson of the course describes the Siebel mobile interface in both connected and disconnected modes.

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Click to Register in Siebel Open UI Foundation Course


7. Siebel Business Automation 15.5

In this course, students learn fundamental technologies and techniques for automating business processes in Siebel applications. The curriculum focuses on core technologies that are used in many Siebel automation facilities, such as business services and Siebel Workflow. Students get hands-on experience with Siebel automation and create solutions to simple and more complex automation problems. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

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 Click here to Register in Siebel Business Automation 15.5 Course


8. Siebel Customer Order Management Rel 15.5 Ed 1

This Siebel 8.0 Customer Order Management training walks you through a comprehensive suite of multichannel applications that enables companies to manage products, pricing, contracts, quotes, and orders. Expert Oracle University instructors will teach you about product administration features and functions of Siebel COM that can be implemented as-delivered and administered through the client.

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 Click here to Register in Siebel Customer Order Management Rel 15.5 Ed 1 Course


9. Siebel Enterprise Integration Manager Rel 15.5

Students get hands-on practice: mapping external data to Siebel tables and columns; using EIM table reports to determine how to populate EIM tables and columns to load base tables; running EIM import, export, and delete jobs; and dealing with party data, user keys, primaries, and extensions. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

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 Click here to Register in Siebel Enterprise Integration Manager Rel 15.5 Course


10. Siebel Fundamentals Rel 15.5

Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI

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 Click here to Register in Siebel Fundamentals Rel 15.5 Course


11. Siebel Marketing: Marketing Manager Rel 15.5

This Siebel Marketing: Marketing Manager Rel 15.5 training is designed for those responsible for administering and managing marketing activities such as campaigns, programs and marketing plans using Siebel Marketing. Youโ€™ll develop an understanding of the Siebel Marketing architecture and its tight integration with Oracle Business Intelligence Enterprise Edition.

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 Click here to Register in Siebel Marketing: Marketing Manager Rel 15.5 Course


12. Siebel Technical Foundations 15.5

This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. Itโ€™s designed to introduce you to Siebel technical principles and contains information thatโ€™s essential to technical team members.

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 Click here to Register in Siebel Technical Foundation 15.5 Course


13. Order to Cash Integration: Siebel and BRM Pack

This Order to Cash Integration: Siebel and BRM Pack training explores the operations, functional flows and technical implementations of the product lifecycle management and customer management process integrations. Youโ€™ll explore their respective business and integration flows.

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 Click here to Register in Order to Cash Integration Course


14. Siebel Open UI Foundations- LVC (AUD 1150)

This Siebel Open UI Foundations training first introduces students to the Siebel Open user interface and architecture. The second part of the course introduces the concept of the Open UI โ€œmanifestโ€ and how to administer it, then describes presentation models and physical renderers. The final lesson of the course describes the Siebel mobile interface in both connected and disconnected modes.

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 Click here to Register in Siebel Open UI Foundation Course


15. Siebel Techno Functional Course โ€“ Order Management (CAD 1150)

Siebel Customer Order Management (Siebel Telco Course) LVC training walks you through a comprehensive suite of multichannel applications that enables companies to manage products, pricing, contracts, quotes, and orders. Oracle Certified instructors will teach you about product administration features and functions of Siebel Telecommunication that can be implemented as-delivered and administered through the client.

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 Click here to Register in Siebel Techno Functional Course


7 Best Oracle CRM Fusion Cloud Courses

1. Oracle Sales Engagement Cloud Implementation Specialist

Oracle Sales Engagement Cloud Certified Implementation Specialist certification course is designed for individuals who willing to pursue a career in Oracle Fusion Cloud Applications specially implementing Oracle Sales Cloud solutions.

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 Click here to Register in Oracle Sales Engagement Course


2. Oracle Sales Cloud Admin Training

This Oracle Sales Cloud: Administration Essentials training is designed for application administrators who support
ongoing administration of the Oracle Sales Cloud application. Omni Academy instructors will explore managing
subscriptions and users, managing settings, submitting jobs, and other administration topics.

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 Click here to Register in Oracle Sales Cloud Admin Course


3. Incentive Compensation Training โ€“ Oracle Sales Cloud

Incentive Compensation Fusion Sales Cloud training is a hands-on course that teaches you how to create the components needed for a compensation plan and assign the plan to participants. Oracle Incentive Compensation accelerates the design, deployment, and modification of compensation plans to help you deliver on deadlines and leverage compensation as a competitive weapon.

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 Click here to Register in Incentive Compensation Training Course


4. Oracle Sales Cloud โ€“ Import and Export

In Oracle Sales Cloud โ€“ Import and Export hands-on course, youโ€™ll learn about the Oracle Sales Cloud bulk data management tools to import and export

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 Click here to Register in Oracle Import & Export Course


5. Oracle Sales Engagement Cloud Implementation Specialist

Oracle Sales Engagement Cloud Certified Implementation Specialist certification course is designed for individuals who willing to pursue a career in Oracle Fusion Cloud Applications specially implementing Oracle Sales Cloud solutions.

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 Click here to Register in Oracle Sales Cloud Implementation Specialist Course


6. Oracle Fusion Cloud โ€“ Composers and Scripting Training

This Oracle Sales Cloud configuration training deep dives into tasks that allow you to tailor the as-delivered application
to support your needs. Expert Oracle University instructors will teach you how to tailor existing objects, create new
objects, modify business logic, and customize page layouts applying recommended practices.

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 Click here to Register in Composers and Script Training Course


7. Oracle CPQ Cloud Training: Implementing (Big Machine) Certification Course

Oracle CPQ Cloud: Implementing Subscription Ordering is complete course that takes the student through the implementation process for the Subscription Ordering feature of Oracle CPQ Cloud. The student will be exposed to Subscription Ordering concepts, components, and customization examples. BOM Mapping will also be discussed and implemented as part of the Subscription Ordering process.

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 Click here to Register in Oracle Implementation ( Big Machine) Course


3 Best Oracle RightNow CRM Courses

1. Oracle RightNow Training

This Introduction to Oracle Service Cloud Seminar gives you an overview of this solutionโ€™s business benefits and capabilities. Through functional demonstrations, youโ€™ll gain an understanding of the architecture, key product features, how Service Cloud caters to your business requirements, and the analytic capabilities of the Service Cloud solution. Expert Omni Academy instructors will review the features and functionality of the various modules in Oracle Service Cloud applications, while teaching you step-by-step how to navigate the solution.

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 Click here to Register in Oracle RightNow Training Course


2. Oracle Service Cloud RightNow Administration

This Oracle Service Cloud (RightNow) Administration training is a four-day, hands-on course that teaches you how to execute the basic administrative functions of Oracle Service Cloud, a powerful tool designed to help drive positive customer interactions. Learn how to deliver superior experiences throughout the customer lifecycle, which is critical for sustainable competitive advantage, customer loyalty and revenue.

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 Click here to Register in Oracle Cloud RightNow Administration Course


3. Oracle RightNow Service Cloud Training โ€“ Analytics

This Oracle Service Cloud (RightNow) Analytics training starts with the basics of running, finding, publishing and scheduling reports. Expert Omni academy instructors will then teach you how to create new custom reports and modify existing reports.

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 Click here to Register in Oracle RightNow Analytics Course


Oracle CRM – Eloqua Marketing Cloud

1. Oracle Marketing Cloud Eloqua Implementation Training Course โ€“ 1Z0-349

 An Oracle Eloqua Marketing Cloud Service Certified Implementation Specialist has demonstrated the knowledge required to complete a full implementation of Eloqua, provide consultation on project deliverables to the client and apply knowledge of clientโ€™s business, marketing and sales processes to make recommendations when integrating Eloqua with third-party systems.

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 Click here to Register in Oracle Marketing Cloud Eloqua Course


Oracle CRM – Field Service Cloud

1. Oracle Field Service Cloud Service Implementation โ€“ TOA Boot Camp

The Oracle Field Service Cloud Service Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients with an advanced level of understanding of the technology, its features and its market preparedness.

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 Click here to Register in Oracle Field Cloud Service Implementation Course


Microsoft Dynamics CRM

1. Microsoft CRM Training โ€“ Microsoft Dynamics CRM

CRM stands for customer relationship management. Itโ€™s a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. (CRM Dynamics)

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 Click here to Register in Microsoft CRM Training Course


4 Best Salesforce.com CRM Courses

1. Salesforce Certified Administrator- Training Online Course-CRT-101

If you are an existing Salesforce Administrator who wants to learn the techniques and best practices to ensure the success of your deployment and sit for the Salesforce Administrator Certification examination, then this is the class for you.

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 Click here to Register in Salesforce Certified Administrator Course


2. Salesforce Certified Administrator Training

Comprehensive and hands-on Salesforce.com Administration Essentials training for students and professionals willing to make a career in salesforce.com administration โ€“ a core training that ensures your success with Salesforce.com โ€“  we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

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 Click here to Register in Salesforce Certified Administration Course


3. Salesforce Certified Platform Developer-I Training Course

The Salesforce Certified Platform Developer I credential is intended for individuals who have knowledge, skills, and experience building custom applications on the Lightning Platform.

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 Click here to Register in Salesforce Certified Platform Developer Course


4. Salesforce Certified Platform Developer-II Training Course

The Salesforce Certified Platform Developer II (PDII) credential is designed for those who can demonstrate their skills and knowledge in advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic and interfaces.

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 Click here to Register in Salesforce Certified Platform Developer II Course


Career In Customer Relationship

With a post graduate degree or MBA in customer relationship management, aspirants can look for opportunities in the domains like banking, finance, accounting, insurance, legal, sales, marketing, IT, manufacturing, management consulting, public sector, research and consulting in India or globally.


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Jobs in CRM


Conclusion

More commonly, when people talk about CRM they are usually referring to a CRM system, a tool which helps with contact management, sales management, workflow processes, productivity and more.

Customer Relationship Management enables you to focus on your organisationโ€™s relationships with individual people โ€“ whether those are customers, service users, colleagues or suppliers. CRM is not just for sales. Some of the biggest gains in productivity can come from moving beyond CRM as a sales and marketing tool and embedding it in your business โ€“ from HR to customer services and supply-chain management.

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