Oracle Field Service Cloud Service Implementation – TOA Boot Camp
The Oracle Field Service Cloud Service Implementation Camp was created to enable partners with the implementation tools and methodologies required to implement solutions to their clients with an advanced level of understanding of the technology, its features and its market preparedness.
Benefits to You
By the end of the boot camp each student should be able to design, and implement an Oracle Field Service Cloud Service environment in many different markets and scenarios. Each student will complete the course with a level of understanding which will allow them prepare to take and pass the Oracle Field Service Cloud Service Essentials certification exam in the future.
Course Content:
- What is Field Service Management (FSM)?
- Understand the unique differentiators of the OFSC FSM platform
- In depth understanding of all the modules available on the OFSC platform with real life scenarios
- In depth understanding of the OFCS entities
- Able to Configure the OFCS Platform for a new project:
- Statistic Parameters
- Business Rules
- Glossary
- Display Settings
- Actions & Properties
- Resource / Activity / Inventory / user types
- Screen configurations
- Routing (filters, plans, evaluation, smart routing)
- Capacity and quota management
- Message engine
- Inbound & Outbound API’s
Fees: Price:₨ 90,000₨ 80,000
COURSE DESCRIPTION
Oracle Sales Engagement Cloud Implementation Course
Oracle Sales Engagement Cloud Certified Implementation Specialist certification course is designed for individuals who willing to pursue a career in Oracle Fusion Cloud Applications specially implementing Oracle Sales Cloud solutions.
Engagement Cloud Course Key Learning
Oracle Sales Cloud Implementation Certification Training Course Covers;
- Oracle Sales Cloud Application Introduction
- Sales Cloud Application Navigation
- Customer Service Request Management
- Opportunity Management
- Sales Forecasting
- Sales Analytics
- Sales Cloud Application Administration
- Composers and Data Import
- Oracle Engagement Cloud Introduction
Why Sales Engagement Cloud
The Oracle Sales Cloud Implementation course is designed to provide those new to Sales Cloud with an overview of this solution’s business benefits and capabilities. Through functional demonstrations, you’ll gain an understanding of the navigation, key product features, and analytic capabilities of the Sales Cloud solution.
Benefits to You
By taking this course, you’ll gain an understanding of how you can leverage the capabilities of the Sales Cloud solution to engage customers earlier and to accelerate and close more deals. Implementing Oracle Sales Cloud as per Industry best practices to ensure successful implementations.
Course Content:
Course Introduction and Agenda
- Course Agenda
- Oracle Cloud Leadership
- Oracle Sales Cloud Industry Solutions
- Resources
Getting Started with Oracle Cloud
- Subscription process overview
- Activating a service
- Managing and monitoring services
Initial Setup Tasks
- Verify Provisioned Settings
- Set up Accounting Calendars
- Set up Currencies
- Set up Geographies
User and Product Setup
- Role-based Access Control
- Role Types
- Creating Users
- Creating Products, Groups and Items
Sales Management
- Account Management
- Contact Management
- Lead Management
- Opportunity Management
Sales Performance Management
- Territory Management
- Sales Quota and Forecast Management
- Incentive Compensation Management
Sales Tools
- Mobile Sales Management
- Oracle Sales Cloud on Microsoft Outlook
- Sales Lightbox
- Oracle Social Network
Analytics and Reporting: An Overview
- Oracle Engagement Cloud
- Service Queues
- Knowledge for Service Requests
- Service-related Product Catalogs
- Analytics for Engagement Cloud
- Service Requests for Partner Relationship Management
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