CRM

Microsoft 365 Certified: Modern Desktop Administrator Associate Modern desktop administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Skills measured Deploy Windows Manage devices and data Configure storage and connectivity Maintain Windows Deploy and upgrade operating systems Manage policies and profiles Manage and protect devices Manage apps and data Course Outline Install Windows 10 perform a clean installation perform an in-place upgrade from a previous version of Windows use Windows Deployment Services (WDS) to deploy Windows 10  customize a Windows 10 installation using tools from the Windows ADK (Windows System Image Manager, Windows PE, […]

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate As a candidate for this certification, you know Dynamics 365 model-driven applications and data-modeling principles, plus you can configure Microsoft Power Platform. You implement marketing initiatives, like campaigns, emails, and customer journeys. You have experience working with an organization’s stakeholders to gather requirements and implement Dynamics 365 Marketing solutions. Additionally, you configure Dynamics 365 Marketing and set up Dynamics 365 organizational security. You even extend Dynamics 365 solutions using Power Platform components, such as Power Automate and Power Apps. Skills measured This list contains the skills measured on the exams associated with […]

Microsoft 365 Certified: Modern Desktop Administrator Associate Modern desktop administrators deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Skills measured Deploy Windows Manage devices and data Configure storage and connectivity Maintain Windows Deploy and upgrade operating systems Manage policies and profiles Manage and protect devices Manage apps and data Course Outline Install Windows 10 perform a clean installation perform an in-place upgrade from a previous version of Windows use Windows Deployment Services (WDS) to deploy Windows 10  customize a Windows 10 installation using tools from the Windows ADK (Windows System Image Manager, Windows PE, […]

Microsoft Certified: DevOps Engineer Expert Candidates for the DevOps Engineer Expert certification should have subject matter expertise working with people, processes, and technologies to continuously deliver business value. Responsibilities for this role include designing and implementing strategies for collaboration, code, infrastructure, source control, security, compliance, continuous integration, testing, delivery, monitoring, and feedback. Skills measured Develop an instrumentation strategy Develop a Site Reliability Engineering (SRE) strategy Develop a security and compliance plan Manage source control Facilitate communication and collaboration Define and implement continuous integration Define and implement a continuous delivery and release management strategy Course Outline Design and implement logging assess […]

Microsoft Certified: Azure IoT Developer Specialty Azure IoT Developers are also responsible for implementing design specifications for IoT solutions, including device topology, connectivity, diagnostics and monitoring, and security. These professionals develop and deploy modules and configure device networking for the Azure IoT Edge portion of the solution. In addition to this, they implement designs for solutions to manage data pipelines, including monitoring and data transformation as they relate to IoT. Candidates for this certification should have subject matter expertise implementing the configuration and coding tasks required to create and maintain the cloud and edge portions of an IoT solution. Skills […]

Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert As a candidate for this certification, you’re a Dynamics 365 professional who advises stakeholders and translates business requirements into secure, scalable, and reliable solutions. You design cohesive solutions for your customers because you know how to work with the essential architectural components of Dynamics 365 finance and operations apps. You have extensive domain knowledge in one or more industry verticals. Plus, you understand how decisions in each area affect the overall solution. In addition, you’re familiar with platforms, tools, and functional areas, such as finance, supply chain management, and […]

Microsoft Certified: Security Operations Analyst Associate The Microsoft security operations analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. Since the security operations analyst consumes […]

Microsoft 365 Certified: Security Administrator Associate Microsoft 365 security administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance. Skills measured Implement and manage identity and access Implement and manage threat protection Implement and manage information protection Manage governance and compliance features in Microsoft 365 Course Outline Secure Microsoft 365 hybrid environments plan Azure AD authentication options plan Azure AD synchronization options monitor and troubleshoot Azure AD Connect events Secure Identities implement Azure AD group membership implement password management manage external identities in Azure AD and Microsoft […]

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate As a candidate for this certification, you have experience configuring Microsoft Power Platform and you know Dynamics 365 model-driven applications and data-modeling principles. You work with an organization’s stakeholders to gather requirements and implement Dynamics 365 Sales solutions. You manage leads, opportunities, quotes, and orders, and you configure product catalogs and price lists. Additionally, you configure Dynamics 365 Sales to match your organization’s unique business process, and you model Dynamics 365 Sales data. You even extend Dynamics 365 solutions using Power Platform components, such as Power Automate and Power Apps. Skills measured […]

Microsoft 365 Certified: Security Administrator Associate Microsoft 365 security administrators proactively secure Microsoft 365 enterprise and hybrid environments, implement and manage security and compliance solutions, respond to threats, and enforce data governance. Skills measured Implement and manage identity and access Implement and manage threat protection Implement and manage information protection Manage governance and compliance features in Microsoft 365 Course Outline Secure Microsoft 365 hybrid environments plan Azure AD authentication options plan Azure AD synchronization options monitor and troubleshoot Azure AD Connect events Secure Identities implement Azure AD group membership implement password management manage external identities in Azure AD and Microsoft […]

Microsoft Certified: Azure Security Engineer Associate Candidates for the Azure Security Engineer Associate certification should have subject matter expertise in implementing Azure security controls that protect identity, access, data, applications, and networks in cloud and hybrid environments as part of an end-to-end infrastructure.Responsibilities for an Azure security engineer include managing the security posture, identifying and remediating vulnerabilities, performing threat modeling, implementing threat protection, and responding to security incident escalations. Skills measured Manage identity and access Implement platform protection Manage security operations Secure data and applications Course Outline Manage Azure Active Directory (Azure AD) identities create and manage a managed identity […]

Microsoft Certified: Azure Cosmos DB Developer Specialty Candidates for this certification must have solid knowledge and experience developing apps for Azure and working with Azure Cosmos DB database technologies. They should be proficient at developing applications by using the Core (SQL) API and SDKs, writing efficient queries and creating appropriate index policies, provisioning and managing resources in Azure, and creating server-side objects with JavaScript. They should be able to interpret JSON, read C# or Java code, and use PowerShell. Candidates for the Azure Cosmos DB Developer Specialty certification should have subject matter expertise designing, implementing, and monitoring cloud-native applications that […]

Microsoft Certified: Azure for SAP Workloads Specialty Candidates for this certification should be architects or engineers with extensive experience and knowledge of the SAP system landscape and industry standards that are specific to the initial migration or integration and the long-term operation of an SAP solution on Microsoft Azure. Responsibilities for an architect or an engineer for Azure for SAP Workloads include making recommendations on services and adjusting resources as appropriate for optimal resiliency, performance, scale, provision, size, and monitoring. Architects or engineers for Azure for SAP Workloads partner with cloud administrators, cloud database administrators, and clients to implement solutions. […]

Microsoft Certified: Azure Data Scientist Associate Candidates for the Azure Data Scientist Associate certification should have subject matter expertise applying data science and machine learning to implement and run machine learning workloads on Azure. Responsibilities for this role include planning and creating a suitable working environment for data science workloads on Azure. You run data experiments and train predictive models. In addition, you manage, optimize, and deploy machine learning models into production. A candidate for this certification should have knowledge and experience in data science and using Azure Machine Learning and Azure Databricks. Skills measured Manage Azure resources for machine […]

Microsoft 365 Certified: Teams Voice Engineer Expert If you’re a telecommunications professional that knows how to plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams, this expert certification can help you move your career forward. This certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Microsoft Teams devices, audio/video conferencing, and voice migration. Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. Skills measured Plan and […]

Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate As a candidate for the Microsoft Dynamics 365 Supply Chain Management Functional Consultant Associate certification, you’re a functional consultant or a business user with a fundamental understanding of supply chain management industry standards. You have experience configuring and implementing Dynamics 365 Supply Chain Management to meet the needs of your organization. You’re a key resource who works with developers, solution architects, project managers, and functional consultants in finance, commerce, and manufacturing. Skills measured Describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies Configure administrative features […]

Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 enterprise administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Skills measured Design and implement Microsoft 365 services Manage user identity and roles Manage access and authentication Plan Office 365 workloads and applications Implement modern device services Implement Microsoft 365 security and threat management Manage Microsoft 365 governance and compliance Course Outline Plan architecture plan integration of Microsoft 365 and on-premises environments plan an identity and authentication solution plan enterprise application modernization Deploy a Microsoft 365 tenant manage domains configure organizational settings complete the organizational profile add a Microsoft partner or […]

Microsoft Certified: Security Operations Analyst Associate The Microsoft security operations analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Azure Sentinel, Azure Defender, Microsoft 365 Defender, and third-party security products. Since the security operations analyst consumes […]

Microsoft Certified – Azure Administrator Associate Candidates for the Azure Administrator Associate certification should have subject matter expertise implementing, managing, and monitoring an organization’s Microsoft Azure environment. Responsibilities for this role include implementing, managing, and monitoring identity, governance, storage, compute, and virtual networks in a cloud environment, plus provision, size, monitor, and adjust resources, when needed. A candidate for this certification should have at least six months of hands-on experience administering Azure, along with a strong understanding of core Azure services, Azure workloads, security, and governance. In addition, this role should have experience using PowerShell, Azure CLI, Azure portal, and […]

Microsoft Certified: Power Platform Solution Architect Expert As a candidate for the Power Platform Solution Architect Expert certification, you work with stakeholders and focus on solutions that affect your organization’s broad business and technical needs. You have functional and technical knowledge of Power Platform, Dynamics 365 customer engagement apps, related Microsoft cloud solutions, and third-party technologies. For this certification, you need a minimum of 1 to 3 years as a Power Platform solution architect or 7 to 10 years as a senior consultant or developer, along with deep knowledge of Power Platform architecture. Skills measured This list contains the skills […]

Microsoft Certified: Azure Security Engineer Associate Candidates for the Azure Security Engineer Associate certification should have subject matter expertise in implementing Azure security controls that protect identity, access, data, applications, and networks in cloud and hybrid environments as part of an end-to-end infrastructure.Responsibilities for an Azure security engineer include managing the security posture, identifying and remediating vulnerabilities, performing threat modeling, implementing threat protection, and responding to security incident escalations. Skills measured Manage identity and access Implement platform protection Manage security operations Secure data and applications Course Outline Manage Azure Active Directory (Azure AD) identities create and manage a managed identity […]

Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 enterprise administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services. Skills measured Design and implement Microsoft 365 services Manage user identity and roles Manage access and authentication Plan Office 365 workloads and applications Implement modern device services Implement Microsoft 365 security and threat management Manage Microsoft 365 governance and compliance Course Outline Plan architecture plan integration of Microsoft 365 and on-premises environments plan an identity and authentication solution plan enterprise application modernization Deploy a Microsoft 365 tenant manage domains configure organizational settings complete the organizational profile add a Microsoft partner or […]

Microsoft Certified: Power Platform Functional Consultant Associate As a candidate for this certification, you work with an organization’s stakeholders and subject matter experts, such as solution architects, developers, and testers, to gather requirements and then implement Microsoft Power Platform solutions. You build model-driven, canvas, and portal apps. And you create Power Automate flows, design chatbots using Power Virtual Agents, and analyze data using Power BI visualization and dashboards. You even create application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and custom visualizations. As a functional consultant, use this certification to market yourself more effectively for projects […]

Microsoft 365 Certified: Teams Administrator Associate Candidates for this certification are Microsoft Teams administrators who manage Microsoft Teams to facilitate efficient and effective collaboration and communication in a Microsoft 365 environment. Candidates for this certification must be able to plan, deploy, configure, and secure Teams chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified devices. Skills measured Plan and configure a Microsoft Teams environment Manage chat, teams, channels, and apps Manage calling and meetings Monitor and troubleshoot a Microsoft Teams environment Course Outline Plan and configure network settings for Microsoft Teams calculate network bandwidth capacity for Microsoft […]

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate If you’re a functional consultant responsible for configuring and implementing Dynamics 365 solutions for customers, you can use this certification to shine a light on your skills and to help advance your career. A Dynamics 365 Customer Service functional consultant implements omnichannel solutions that focus on service, quality, reliability, efficiency, and customer satisfaction. As a functional consultant, you know how to work with project managers, developers, and solution architects. You need a minimum of one to three years of experience as a functional consultant implementing Dynamics 365. Skills measured This list […]

Microsoft Certified: Azure for SAP Workloads Specialist Candidates for this certification should be architects or engineers with extensive experience and knowledge of the SAP system landscape and industry standards that are specific to the initial migration or integration and the long-term operation of an SAP solution on Microsoft Azure. A candidate for this certification should have extensive experience and knowledge of SAP applications: SAP HANA, S/4HANA, SAP NetWeaver, SAP BW/4HANA, OS servers for SAP applications and databases, Azure portal, Azure Marketplace, Azure Resource Manager templates (ARM templates), virtualization, cloud infrastructure, storage structures, high availability design, disaster recovery design, data protection […]

Microsoft Certified: Azure Data Engineer Associate A candidate for the Azure Data Engineer Associate certification should have subject matter expertise integrating, transforming, and consolidating data from various structured and unstructured data systems into structures that are suitable for building analytics solutions. Responsibilities for this role include helping stakeholders understand the data through exploration, building and maintaining secure and compliant data processing pipelines by using different tools and techniques. This professional uses various Azure data services and languages to store and produce cleansed and enhanced datasets for analysis. Skills measured Design and implement data storage Design and develop data processing Design […]

Microsoft Certified: Customer Data Platform Specialty If your specialty is implementing solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention, this certification could validate your skills and help open career doors. As a candidate for this certification, you should have firsthand experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, Microsoft Power Platform and one or more additional Dynamics 365 apps. In addition, you need direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy. Skills measured Design […]

Microsoft 365 Certified: Teams Administrator Associate Candidates for this certification are Microsoft Teams administrators who manage Microsoft Teams to facilitate efficient and effective collaboration and communication in a Microsoft 365 environment. Candidates for this certification must be able to plan, deploy, configure, and secure Teams chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified devices. Skills measured Plan and configure a Microsoft Teams environment Manage chat, teams, channels, and apps Manage calling and meetings Monitor and troubleshoot a Microsoft Teams environment Course Outline Plan and configure network settings for Microsoft Teams calculate network bandwidth capacity for Microsoft […]

Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate If you’re a functional consultant who implements core Microsoft Dynamics 365 Business Central setup processes for small and medium-sized businesses, this certification is for you. You need to have experience configuring Dynamics 365 Business Central role centers, including adapting insights, cues, action tiles, reports, and charts. And you should be able to extend Business Central by using Microsoft Power Platform components. You must have applied knowledge of Business Central, and you should understand industry terminology, priorities, standards, methodologies, and best practices. If you have this knowledge and you’re in a role […]

Microsoft Certified: Information Protection Administrator Associate The Microsoft information protection administrator plans and implements controls that meet organizational compliance needs. This person is responsible for translating requirements and compliance controls into technical implementation. They assist organizational control owners to become and stay compliant. They work with information technology (IT) personnel, business application owners, human resources, and legal stakeholders to implement technology that supports policies and controls necessary to sufficiently address regulatory requirements for their organization. They also work with the compliance and security leadership, such as a chief compliance officer and security officer, to evaluate the full breadth of associated […]

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate If you’re a functional consultant responsible for configuring and implementing Dynamics 365 solutions for customers, you’re a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage resources which complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365. Skills measured […]

Microsoft Certified: Azure Virtual Desktop Specialty Candidates for the Azure Virtual Desktop Specialty certification are Microsoft Azure administrators with subject matter expertise in planning, delivering, and managing virtual desktop experiences and remote apps, for any device, on Azure. Responsibilities for this role include deploying virtual desktop experiences and apps to Azure. Professionals in this role deliver applications on Azure Virtual Desktop and optimize them to run in multi-session virtual environments. To deliver these experiences, they work closely with Azure administrators and architects, along with Microsoft 365 administrators. Candidates for this certification should have experience in Azure technologies, including virtualization, networking, […]

Microsoft Certified: Customer Data Platform Specialty If your specialty is implementing solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention, this certification could validate your skills and help open career doors. As a candidate for this certification, you should have firsthand experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Common Data Model, Microsoft Power Platform and one or more additional Dynamics 365 apps. In addition, you need direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy. Skills measured Design […]

Microsoft Certified: Azure Developer Associate Candidates for the Azure Developer Associate certification should have subject matter expertise in designing, building, testing, and maintaining cloud applications and services on Microsoft Azure. Responsibilities for this role include participating in all phases of cloud development from requirements, definition, and design; to development, deployment, and maintenance; to performance tuning and monitoring. Azure developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. In addition, the candidate for this role should have the ability to program in a language supported by Azure and proficiency in Azure SDKs, Azure PowerShell, Azure […]

Microsoft Certified: Identity and Access Administrator Associate The Microsoft identity and access administrator designs, implements, and operates an organization’s identity and access management systems by using Azure Active Directory (Azure AD). They manage tasks such as providing secure authentication and authorization access to enterprise applications. The administrator provides seamless experiences and self-service management capabilities for all users. Adaptive access and governance are core elements to the role. This role is also responsible for troubleshooting, monitoring, and reporting for the identity and access environment. The identity and access administrator may be a single individual or a member of a larger team. […]

Microsoft Certified: Azure Developer Associate Candidates for the Azure Developer Associate certification should have subject matter expertise in designing, building, testing, and maintaining cloud applications and services on Microsoft Azure. Responsibilities for this role include participating in all phases of cloud development from requirements, definition, and design; to development, deployment, and maintenance; to performance tuning and monitoring. Azure developers partner with cloud solution architects, cloud DBAs, cloud administrators, and clients to implement solutions. In addition, the candidate for this role should have the ability to program in a language supported by Azure and proficiency in Azure SDKs, Azure PowerShell, Azure […]

Microsoft 365 Certified: Teams Voice Engineer Expert If you’re a telecommunications professional that knows how to plan, design, configure, maintain, and troubleshoot an integrated communications solution using Microsoft Teams, this expert certification can help you move your career forward. This certification covers Microsoft Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Microsoft Teams devices, audio/video conferencing, and voice migration. Candidates are familiar with telecommunication technologies and have experience with Microsoft Teams, Microsoft 365, and PowerShell. Candidates collaborate with telephony providers and third-party vendors to enable advanced voice features in Microsoft Teams. Skills measured Plan and […]

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate Use this certification to prove your skills and help advance your career, if you have experience as a functional consultant who analyzes business requirements and translates them into successful business processes and solutions based on industry best practices. You need to have experience in implementing and configuring Dynamics 365 Finance to meet business requirements. This certification is a good fit for people in finance departments who work in accounts receivable, accounts payable, general ledger, fixed assets, budgeting, cost accounting and cost management, or expenses. You must have a fundamental understanding of business […]

Microsoft Certified: Azure Stack Hub Operator Associate Candidates for this certification should have significant experience managing and operating Azure Stack Hub environments. They should have a strong understanding of Azure, in addition to some knowledge of virtualization, networking, and identity management. They need to understand how Azure Stack Hub enables DevOps processes and the hybrid development model. Candidates for the Azure Stack Hub Operator Associate certification are Azure administrators or Azure Stack Hub operators who provide cloud services to end users or customers from within their own datacenter using Azure Stack Hub. Skills measured Provide services Implement data center integration […]