SalesForce

Salesforce Administrator – Advance Administrator Training The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Salesforce platform. There are two certifications within the Salesforce Certified Administrator program. The first is the Salesforce Certified Administrator credential, which focuses on the features and functionality used to maintain a Salesforce implementation. The second certification in the program is the Salesforce Certified Advanced Administrator. […]

  Salesforce Certified Platform Developer I Certification Exam Training (CRT450) This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Salesforce platform, including practical application of the skills and concepts noted in the exam objectives below. When you complete this course, you will be able to: Course Key Learning  Describe the structure of the exam and the exam’s objectives. List the most heavily weighted exam objectives. Describe key features of the Salesforce programming languages, including: Apex, SOQL, SOSL, and Visualforce Explain important Salesforce concepts, such […]

About Salesforce Administration The Salesforce Administrator credential is designed for individuals who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities. The exam covers the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds. Course Summary Salesforce Certified Administrator candidates should have a general knowledge of the features available to end users and the configuration options available to a Salesforce Administrator. Candidates should be able to maintain […]

Salesforce Architect – Heroku Architect The Salesforce Certified Heroku Architect credential is designed for individuals who have the knowledge, skills, and extensive experience with architecting scalable solutions, deploying and managing apps, and managing teams and build-workflows on Heroku—specifically, Heroku Enterprise. This credential is targeted for a Heroku Consultant or Partner, who has an awareness of app dev best practices and how they apply to Heroku, an understanding of how to build scalable apps on Heroku, and knowledge of Heroku use cases and how to apply Heroku best practices. Course Key Learnings Building and deploying apps on the Heroku platform Architecting […]

  Salesforce Certified Platform Developer I Certification Exam Training (CRT450) This course is intended for an individual who has experience developing and deploying basic business logic and user interfaces using the programmatic capabilities of the Salesforce platform, including practical application of the skills and concepts noted in the exam objectives below. When you complete this course, you will be able to: Course Key Learning  Describe the structure of the exam and the exam’s objectives. List the most heavily weighted exam objectives. Describe key features of the Salesforce programming languages, including: Apex, SOQL, SOSL, and Visualforce Explain important Salesforce concepts, such […]

Salesforce Administrator – Advance Administrator Training The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Salesforce platform. There are two certifications within the Salesforce Certified Administrator program. The first is the Salesforce Certified Administrator credential, which focuses on the features and functionality used to maintain a Salesforce implementation. The second certification in the program is the Salesforce Certified Advanced Administrator. […]

Salesforce Developer – Platform Developer-II The Salesforce Platform Developer II program is designed for individuals who would like to demonstrate their skills and knowledge in advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic and interfaces. The candidate can design, develop, test, and deploy programmatic solutions that are maintainable, reusable, and follow design patterns and object-oriented programming best practices. Course Key Learnings Understands the principles and best practices of Salesforce data modeling, interface design, code development, and testing, and can apply these principles in real-world development environments. Is capable of defining appropriate solutions to […]

Salesforce Administrator – CPQ Specialist Training The Certified Salesforce CPQ Specialist credential is designed for individuals who have experience implementing the Salesforce CPQ solution. This credential is targeted toward the Salesforce customers, partners, and employees who want to demonstrate their skills and knowledge in designing, building, and implementing quoting flows through the Salesforce CPQ platform. Once credentialed, Salesforce Certified CPQ Specialists will have demonstrated their ability to build bundle configurations, pricing, output documents and renewals, and amendments. Course Key Learnings The Salesforce Certified CPQ Specialist candidate has experience with the Salesforce CPQ solution, and has the skills and knowledge of the […]

Salesforce Developer – Platform Developer-II The Salesforce Platform Developer II program is designed for individuals who would like to demonstrate their skills and knowledge in advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic and interfaces. The candidate can design, develop, test, and deploy programmatic solutions that are maintainable, reusable, and follow design patterns and object-oriented programming best practices. Course Key Learnings Understands the principles and best practices of Salesforce data modeling, interface design, code development, and testing, and can apply these principles in real-world development environments. Is capable of defining appropriate solutions to […]

Salesforce Administrator – CPQ Specialist Training The Certified Salesforce CPQ Specialist credential is designed for individuals who have experience implementing the Salesforce CPQ solution. This credential is targeted toward the Salesforce customers, partners, and employees who want to demonstrate their skills and knowledge in designing, building, and implementing quoting flows through the Salesforce CPQ platform. Once credentialed, Salesforce Certified CPQ Specialists will have demonstrated their ability to build bundle configurations, pricing, output documents and renewals, and amendments. Course Key Learnings The Salesforce Certified CPQ Specialist candidate has experience with the Salesforce CPQ solution, and has the skills and knowledge of the […]

Salesforce Architect – B2C Commerce Architect The Salesforce Certified B2C Commerce Architect credential is designed for individuals who have experience in designing global sites that support multiple brands and channels using standard design patterns. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills to do the following: Promote core architecture concepts like modularity, reusability, and designing future-proof components during SDLC across all the layers (client, server, CDN). Advise the development team on usage of B2C Commerce best practices throughout the SDLC to implement high performing and efficiently scaling sites. Design storefront […]

Salesforce Developer – Platform Developer-II The Salesforce Platform Developer II program is designed for individuals who would like to demonstrate their skills and knowledge in advanced programmatic capabilities of the Lightning Platform and data modeling to develop complex business logic and interfaces. The candidate can design, develop, test, and deploy programmatic solutions that are maintainable, reusable, and follow design patterns and object-oriented programming best practices. Course Key Learnings Understands the principles and best practices of Salesforce data modeling, interface design, code development, and testing, and can apply these principles in real-world development environments. Is capable of defining appropriate solutions to […]

Salesforce Administrator – CPQ Specialist Training The Certified Salesforce CPQ Specialist credential is designed for individuals who have experience implementing the Salesforce CPQ solution. This credential is targeted toward the Salesforce customers, partners, and employees who want to demonstrate their skills and knowledge in designing, building, and implementing quoting flows through the Salesforce CPQ platform. Once credentialed, Salesforce Certified CPQ Specialists will have demonstrated their ability to build bundle configurations, pricing, output documents and renewals, and amendments. Course Key Learnings The Salesforce Certified CPQ Specialist candidate has experience with the Salesforce CPQ solution, and has the skills and knowledge of the […]

Salesforce Marketing – Marketing Cloud Consultant The Salesforce Certified Marketing Cloud Consultant program is designed for individuals who have experience configuring Marketing Cloud solutions. The candidate has proven experience with the administration and configuration of Marketing Cloud, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Administrator exam. This credential is targeted toward the Salesforce consultant or partner who has mastered the implementation of Marketing Cloud by demonstrating design best practices, executing deployment of campaigns, and finalizing custom solutions for customers. The Salesforce Certified Marketing Cloud Consultant is able to meet customer business requirements that are maintainable, scalable, […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Marketing – Marketing Cloud Consultant The Salesforce Certified Marketing Cloud Consultant program is designed for individuals who have experience configuring Marketing Cloud solutions. The candidate has proven experience with the administration and configuration of Marketing Cloud, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Administrator exam. This credential is targeted toward the Salesforce consultant or partner who has mastered the implementation of Marketing Cloud by demonstrating design best practices, executing deployment of campaigns, and finalizing custom solutions for customers. The Salesforce Certified Marketing Cloud Consultant is able to meet customer business requirements that are maintainable, scalable, […]

Salesforce Architect – B2C Solution Architect The Salesforce Certified B2C Solution Architect credential is designed for individuals who have the knowledge, skills, and experience architecting and driving multi-cloud solutions that deliver business value for the customer. Designing, planning, and delivering business value requires knowledge that spans the Salesforce Customer 360 Vision and Platform.  This credential validates that a B2C Solution Architect can combine guidance from different enterprise architecture viewpoints to create solutions that generate strategic business value for customers. Course Key Learnings Assess the digital maturity of a company/customer to assess what is possible. Translate the customer’s vision into the […]

Salesforce Architect – B2B Solution Architect The Salesforce B2B Solution Architect certification is intended for individuals who have knowledge, skills, and experience architecting and driving multi-cloud B2B solutions that deliver business value for the customer. Designing, planning, and delivering business value requires specific and related knowledge across select products, including but not limited to B2B Commerce, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automate, Experience Cloud, Tableau CRM, and Mulesoft to accomplish four outcomes that serve as the foundation for multi-cloud experiences. Course Key Learnings Bridging business needs and technical implementations to realize business […]

Salesforce Marketing – Marketing Cloud Consultant The Salesforce Certified Marketing Cloud Consultant program is designed for individuals who have experience configuring Marketing Cloud solutions. The candidate has proven experience with the administration and configuration of Marketing Cloud, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Administrator exam. This credential is targeted toward the Salesforce consultant or partner who has mastered the implementation of Marketing Cloud by demonstrating design best practices, executing deployment of campaigns, and finalizing custom solutions for customers. The Salesforce Certified Marketing Cloud Consultant is able to meet customer business requirements that are maintainable, scalable, […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Marketing – Marketing Cloud E-mail Specialist The Salesforce Marketing Cloud Email Specialist credential is designed for individuals who want to demonstrate their knowledge, skills, and experience in the following areas: email marketing best practices, message design, subscriber and data management, inbox delivery, email automation, and tracking and reporting metrics within the Marketing Cloud Email application. Course Key Learnings Build email marketing campaigns utilizing the various tools within Email Studio, including Content Builder. Build relational data models. Send emails using email application sending methods. Build complex email automations. Create reports of email tracking data. Invest time in studying the resources […]

Salesforce Administrator – Platform APP Builder The Salesforce Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Lightning Platform. The candidate can create, manage, and update data models, application security, business logic, and process automation. Course Key Learnings Familiarity with the capabilities of the Lightning Platform Awareness of Salesforce license types and related considerations Ability to design applications to support business processes and reporting requirements Familiarity with capabilities and customization used to enhance the mobile user experience Familiarity […]

Salesforce Developer – Marketing Cloud Developer The Salesforce Marketing Cloud Developer program is designed for developers who have hands-on experience developing for Marketing Cloud. The audience has proven experience with the administration and configuration of the Marketing Cloud Email application, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Email Specialist exam. This credential is targeted toward the Marketing Cloud Developer who has experience developing dynamic, personalized marketing assets such as emails, landing pages, and forms leveraging HTML, CSS, and AMPscript. The Salesforce Certified Marketing Cloud Developer is also proficient in SQL and has experience in using Marketing […]

Salesforce Architect – B2C Commerce Architect The Salesforce Certified B2C Commerce Architect credential is designed for individuals who have experience in designing global sites that support multiple brands and channels using standard design patterns. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills to do the following: Promote core architecture concepts like modularity, reusability, and designing future-proof components during SDLC across all the layers (client, server, CDN). Advise the development team on usage of B2C Commerce best practices throughout the SDLC to implement high performing and efficiently scaling sites. Design storefront […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Architect – B2C Solution Architect The Salesforce Certified B2C Solution Architect credential is designed for individuals who have the knowledge, skills, and experience architecting and driving multi-cloud solutions that deliver business value for the customer. Designing, planning, and delivering business value requires knowledge that spans the Salesforce Customer 360 Vision and Platform.  This credential validates that a B2C Solution Architect can combine guidance from different enterprise architecture viewpoints to create solutions that generate strategic business value for customers. Course Key Learnings Assess the digital maturity of a company/customer to assess what is possible. Translate the customer’s vision into the […]

Salesforce Marketing – Marketing Cloud E-mail Specialist The Salesforce Marketing Cloud Email Specialist credential is designed for individuals who want to demonstrate their knowledge, skills, and experience in the following areas: email marketing best practices, message design, subscriber and data management, inbox delivery, email automation, and tracking and reporting metrics within the Marketing Cloud Email application. Course Key Learnings Build email marketing campaigns utilizing the various tools within Email Studio, including Content Builder. Build relational data models. Send emails using email application sending methods. Build complex email automations. Create reports of email tracking data. Invest time in studying the resources […]

Salesforce Administrator – Platform APP Builder The Salesforce Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Lightning Platform. The candidate can create, manage, and update data models, application security, business logic, and process automation. Course Key Learnings Familiarity with the capabilities of the Lightning Platform Awareness of Salesforce license types and related considerations Ability to design applications to support business processes and reporting requirements Familiarity with capabilities and customization used to enhance the mobile user experience Familiarity […]

Salesforce Marketing – Pardot Consultant The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features. The Salesforce Certified Pardot Consultant has experience with Pardot administration and configuration, and is able to successfully design and implement Pardot solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. This credential encompasses the breadth of the Pardot application and its integration on the Salesforce platform. Course Key Learnings Identify and understand a customer’s current marketing to sales strategy. Map […]

Salesforce Architect – Application Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Has held a technical architect role on multiple complex deployments, OR has gained equivalent knowledge through participation and exposure to these types of projects Experience guiding a development team on the appropriate use of platform technology […]

Salesforce Marketing – Marketing Cloud E-mail Specialist The Salesforce Marketing Cloud Email Specialist credential is designed for individuals who want to demonstrate their knowledge, skills, and experience in the following areas: email marketing best practices, message design, subscriber and data management, inbox delivery, email automation, and tracking and reporting metrics within the Marketing Cloud Email application. Course Key Learnings Build email marketing campaigns utilizing the various tools within Email Studio, including Content Builder. Build relational data models. Send emails using email application sending methods. Build complex email automations. Create reports of email tracking data. Invest time in studying the resources […]

Salesforce Architect – Heroku Architect The Salesforce Certified Heroku Architect credential is designed for individuals who have the knowledge, skills, and extensive experience with architecting scalable solutions, deploying and managing apps, and managing teams and build-workflows on Heroku—specifically, Heroku Enterprise. This credential is targeted for a Heroku Consultant or Partner, who has an awareness of app dev best practices and how they apply to Heroku, an understanding of how to build scalable apps on Heroku, and knowledge of Heroku use cases and how to apply Heroku best practices. Course Key Learnings Building and deploying apps on the Heroku platform Architecting […]

Salesforce Administrator – Platform APP Builder The Salesforce Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Lightning Platform. The candidate can create, manage, and update data models, application security, business logic, and process automation. Course Key Learnings Familiarity with the capabilities of the Lightning Platform Awareness of Salesforce license types and related considerations Ability to design applications to support business processes and reporting requirements Familiarity with capabilities and customization used to enhance the mobile user experience Familiarity […]

Salesforce Administrator – Advance Administrator Training The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Salesforce platform. There are two certifications within the Salesforce Certified Administrator program. The first is the Salesforce Certified Administrator credential, which focuses on the features and functionality used to maintain a Salesforce implementation. The second certification in the program is the Salesforce Certified Advanced Administrator. […]

Salesforce Marketing – Pardot Consultant The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features. The Salesforce Certified Pardot Consultant has experience with Pardot administration and configuration, and is able to successfully design and implement Pardot solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. This credential encompasses the breadth of the Pardot application and its integration on the Salesforce platform. Course Key Learnings Identify and understand a customer’s current marketing to sales strategy. Map […]

Salesforce Architect – Application Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Has held a technical architect role on multiple complex deployments, OR has gained equivalent knowledge through participation and exposure to these types of projects Experience guiding a development team on the appropriate use of platform technology […]

  Salesforce Marketing – Pardot Specialist The Salesforce Certified Pardot Specialist credential is designed for individuals who would like to demonstrate their skills and knowledge in designing and building marketing campaigns within Pardot. The candidate possesses the experience and knowledge to build focused marketing processes that incorporate the different strategies for email marketing, lead generation, and lead qualification. The candidate should also be able to effectively use reports to make data-driven decisions. Course Key Learnings Has familiarity with the capabilities of the Pardot platform Understands the lifecycle of visitors to prospects Understands how to create and manage Pardot marketing assets, […]

Salesforce Architect – B2B Solution Architect The Salesforce B2B Solution Architect certification is intended for individuals who have knowledge, skills, and experience architecting and driving multi-cloud B2B solutions that deliver business value for the customer. Designing, planning, and delivering business value requires specific and related knowledge across select products, including but not limited to B2B Commerce, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automate, Experience Cloud, Tableau CRM, and Mulesoft to accomplish four outcomes that serve as the foundation for multi-cloud experiences. Course Key Learnings Bridging business needs and technical implementations to realize business […]

Salesforce Marketing – Pardot Consultant The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features. The Salesforce Certified Pardot Consultant has experience with Pardot administration and configuration, and is able to successfully design and implement Pardot solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. This credential encompasses the breadth of the Pardot application and its integration on the Salesforce platform. Course Key Learnings Identify and understand a customer’s current marketing to sales strategy. Map […]

Salesforce Architect – Technical Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Identify and mitigate technical risks across the architecture Exposure to globalization considerations on a project Experience with object-oriented design patterns Awareness of platform-specific design patterns and limits Experience developing code on the Force.com platform Ability to […]