ISO 17021-1:2015 Foundation

Our ISO 17021 awareness training course is specifically designed for those who want to get basic knowledge of ISO/IEC 17021-1: 2015 standard for the bodies providing audit and certification of various management systems.   This standard applies to certification bodies providing audit and certification of all types of management systems, therefore ISO 17021  awareness training course can be useful for all those people who are associated with audit and certification activities of certification bodies.   The course includes in detail an overview of all the elements and requirements of ISO 17021-1:2015, documentation needed for implementation of ISO/IEC 17021-1 in a certification body, steps for ISO 17021-1 accreditation, etc.(Online course available)

Key Learnings:

After completion of this  course, you will be able to:

• Get an overview of ISO/IEC 17021-1:2015
• Familiarize yourself with the high level structure and framework of ISO/IEC 17021-1:2015 standard
• Familiarize yourself with the principles and approaches of ISO/IEC 17020.
• Know all the requirements of ISO/IEC 17021-1:2015 standard.
• Familiarize yourself with remote audit process.
• Know what kind of documentation is needed for system implementation and ISO/IEC 17021 accreditation.
• Familiarize yourself with steps for ISO/IEC 17021-1 accreditation

Course Content:

Module 1: Introduction and ISO 17021-1 Overview

• Overview of ISO 17021-1:2015
• Importance of conformity assessment
• Structure and purpose of the standard

Module2: Management Systems and Auditing Principles

• Basics of management systems
• Audit types, objectives, and principles
• Roles and responsibilities of auditors

Module 3: ISO 17021-1 Requirements and Interpretation

• Detailed study of the standard’s clauses
• General Requirements
• Structural, Resource, and Process Requirements
• Management System Audit Requirements
• Competence and Evaluation of Auditors

Module 4: Audit Planning and Preparation

• Establishing audit objectives and scope
• Developing an audit plan
• Selecting audit team members

Module 5: Conducting the Audit

• Opening meeting and introduction
• Gathering and verifying information
• Interviewing techniques
• Documenting audit evidence

Module 6: Nonconformities, Reporting, and Corrective Actions

• Identifying, categorizing, and documenting nonconformities
• Reporting audit findings
• Corrective action planning and follow-up

Module 7: Certification Process and Decision Making

• Understanding the certification process
• Making certification decisions
• Granting, maintaining, extending, reducing, and withdrawing certification

Module 8: Continuous Improvement and Performance Evaluation

• Monitoring and measuring audit performance
• Improving audit processes
• Feedback mechanisms

Who’s this Course for?

This ISO 17021  course is useful for employees, managers and auditors of certification bodies as well as for ISO 17021 consultants.

ISO 9001:2015 Quality Management System- QMS Lead Auditor