Author: Samiya Rajput

Salesforce Consultant – Service Cloud Consultant The Salesforce Certified Service Cloud Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Experience managing implementation projects Strong analytical and problem-solving skills Deep knowledge […]

Salesforce Consultant – Sales Cloud Consultant The Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Some examples of concepts the successful candidate should understand include: Design Sales and Marketing solutions to meet business requirements. Design applications and integrations that maximize user productivity. Manage data and design analytics to track key Sales Cloud metrics. Course Key Learnings […]

Salesforce Consultant – OmniStudio Consultant The Salesforce OmniStudio Consultant credential is intended for individuals who have experience consulting on building cloud applications using OmniStudio tools in a customer-facing role. Candidates able to explain the purpose of OmniStudio tools and can design solutions using OmniStudio tools that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Understand the benefits of using the available pre-built applications Have the ability to gather business requirements and apply the tools to meet the requirements and follow best practices. Can analyze what changes are required for UX/UI for […]

Salesforce Consultant – Nonprofit Cloud Consultant The Salesforce Nonprofit Cloud Consultant program is designed for consultants who have experience working with nonprofits and implementing Salesforce Nonprofit Cloud and related solutions in a customer-facing role. The intended audience has proven experience with installing and configuring Salesforce Nonprofit Cloud. The Salesforce Nonprofit Cloud Consultant is able to successfully design and implement Nonprofit Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Install, configure, and customize Salesforce Nonprofit Cloud solutions for nonprofits. Anticipate and mitigate risk Meet and manage customer expectations Increase […]

Salesforce Consultant – Field Service Consultant Successful completion of the Salesforce Certified Field Service certification exam helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service community. The objective of the Salesforce Certified Field Service Consultant program is to test and certify qualified implementation consultants, partners and administrators on their ability to deploy Salesforce Field Service to an organization. Course Key Learnings Scheduling and optimization Resource management Asset management Inventory management Work Order and Service Appointments lifecycle management Contracts, entitlements, and warranties Mobility (mobile flow use cases) Service reporting Maintenance plans Course Outline Course Orientation […]

Salesforce Consultant – Tableau CRM & Einstein Discovery Consultant The Salesforce Certified Tableau CRM and Einstein Discovery Consultant credential is intended for individuals who have the knowledge, skills, and experience with data ingestion processes, security and access implementations, and dashboard creation. This credential encompasses the fundamental knowledge and skills to design, build, and support apps, datasets, dashboards and stories in Tableau CRM and Einstein Discovery. Course Key Learnings Select the right charts to satisfy a business requirement. Create meaningful and relevant dashboards through the application of UX design principles and Tableau CRM best practices. Build SAQL powered lenses. Evaluate which type […]

Salesforce Consultant – Education Cloud Consultant The Salesforce Certified Education Cloud Consultant program is designed for consultants with experience implementing Salesforce Education Cloud solutions. The Salesforce Certified Education Cloud Consultant is able to successfully design and implement Education Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. Course Key Learnings Experience managing implementation projects within the education industry Strong analytical and problem-solving skills Solid understanding of internet technologies and cloud computing Solid understanding of data management and database concepts Fundamental understanding of common integrations Familiarity with governance and change management concepts Familiarity […]

Salesforce Consultant – Experience Cloud Consultant The Salesforce Experience Cloud Consultant credential is designed for consultants who have experience implementing and consulting on the Salesforce Experience applications in a customer-facing role. The Salesforce Experience Cloud Consultant exam is for individuals who want to demonstrate their skills and knowledge in designing, configuring, building, and implementing Salesforce Experience applications, using the declarative customization capabilities of the Experience platform. The Salesforce Experience Cloud Consultant is able to meet customer business requirements that are maintainable and scalable, and contribute to long-term customer success. The credential is relevant to customers, partners, employees, and anyone interested in […]

  Salesforce Marketing – Pardot Specialist The Salesforce Certified Pardot Specialist credential is designed for individuals who would like to demonstrate their skills and knowledge in designing and building marketing campaigns within Pardot. The candidate possesses the experience and knowledge to build focused marketing processes that incorporate the different strategies for email marketing, lead generation, and lead qualification. The candidate should also be able to effectively use reports to make data-driven decisions. Course Key Learnings Has familiarity with the capabilities of the Pardot platform Understands the lifecycle of visitors to prospects Understands how to create and manage Pardot marketing assets, […]

Salesforce Marketing – Pardot Consultant The Salesforce Certified Pardot Consultant program is designed for individuals who have experience implementing the Pardot application and can explain Salesforce administration concepts that relate to Pardot features. The Salesforce Certified Pardot Consultant has experience with Pardot administration and configuration, and is able to successfully design and implement Pardot solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success. This credential encompasses the breadth of the Pardot application and its integration on the Salesforce platform. Course Key Learnings Identify and understand a customer’s current marketing to sales strategy. Map […]

Salesforce Marketing – Marketing Cloud E-mail Specialist The Salesforce Marketing Cloud Email Specialist credential is designed for individuals who want to demonstrate their knowledge, skills, and experience in the following areas: email marketing best practices, message design, subscriber and data management, inbox delivery, email automation, and tracking and reporting metrics within the Marketing Cloud Email application. Course Key Learnings Build email marketing campaigns utilizing the various tools within Email Studio, including Content Builder. Build relational data models. Send emails using email application sending methods. Build complex email automations. Create reports of email tracking data. Invest time in studying the resources […]

Salesforce Marketing – Marketing Cloud Consultant The Salesforce Certified Marketing Cloud Consultant program is designed for individuals who have experience configuring Marketing Cloud solutions. The candidate has proven experience with the administration and configuration of Marketing Cloud, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Administrator exam. This credential is targeted toward the Salesforce consultant or partner who has mastered the implementation of Marketing Cloud by demonstrating design best practices, executing deployment of campaigns, and finalizing custom solutions for customers. The Salesforce Certified Marketing Cloud Consultant is able to meet customer business requirements that are maintainable, scalable, […]

Salesforce Developer – OmniStudio Developer The Salesforce OmniStudio Developer credential is intended for individuals who have knowledge, skills, and experience developing cloud applications using OmniStudio declarative development tools. The Certified OmniStudio Developer is able to design and configure applications using OmniStudio tools, including FlexCards, OmniScripts, Integration Procedures, DataRaptors, Calculation Procedures and Matrices, and Industry Consoles. Course Key Learnings Salesforce Platform Developer Salesforce App Builder Solution Architect Technical Architect UI Developer Course Outline Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and […]

Salesforce Developer – Marketing Cloud Developer The Salesforce Marketing Cloud Developer program is designed for developers who have hands-on experience developing for Marketing Cloud. The audience has proven experience with the administration and configuration of the Marketing Cloud Email application, as demonstrated through successful completion of the Salesforce Certified Marketing Cloud Email Specialist exam. This credential is targeted toward the Marketing Cloud Developer who has experience developing dynamic, personalized marketing assets such as emails, landing pages, and forms leveraging HTML, CSS, and AMPscript. The Salesforce Certified Marketing Cloud Developer is also proficient in SQL and has experience in using Marketing […]

Salesforce Developer – Javascript Developer I The Salesforce Certified JavaScript Developer I is intended for individuals who have knowledge, skills, and experience developing front-end and/or back-end JavaScript applications for the web stack. These skills can be applied to any framework and are not mobile or device specific. This credential validates both core JavaScript skills and hands-on development skills of candidates who need to work with JavaScript related technologies like the Lightning Component Framework, and specifically Lightning Web Components. Lightning web components are custom HTML elements built using standard HTML and modern JavaScript. Course Key Learnings JavaScript programmer Salesforce developer Full […]

Salesforce Architect – Technical Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Identify and mitigate technical risks across the architecture Exposure to globalization considerations on a project Experience with object-oriented design patterns Awareness of platform-specific design patterns and limits Experience developing code on the Force.com platform Ability to […]

Salesforce Architect – System Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Has held a technical architect role on multiple complex deployments, OR has gained equivalent knowledge through participation and exposure to these types of projects Experience guiding a development team on the appropriate use of platform technology […]

Salesforce Architect – Heroku Architect The Salesforce Certified Heroku Architect credential is designed for individuals who have the knowledge, skills, and extensive experience with architecting scalable solutions, deploying and managing apps, and managing teams and build-workflows on Heroku—specifically, Heroku Enterprise. This credential is targeted for a Heroku Consultant or Partner, who has an awareness of app dev best practices and how they apply to Heroku, an understanding of how to build scalable apps on Heroku, and knowledge of Heroku use cases and how to apply Heroku best practices. Course Key Learnings Building and deploying apps on the Heroku platform Architecting […]

Salesforce Architect – B2C Commerce Architect The Salesforce Certified B2C Commerce Architect credential is designed for individuals who have experience in designing global sites that support multiple brands and channels using standard design patterns. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills to do the following: Promote core architecture concepts like modularity, reusability, and designing future-proof components during SDLC across all the layers (client, server, CDN). Advise the development team on usage of B2C Commerce best practices throughout the SDLC to implement high performing and efficiently scaling sites. Design storefront […]

Salesforce Architect – B2C Solution Architect The Salesforce Certified B2C Solution Architect credential is designed for individuals who have the knowledge, skills, and experience architecting and driving multi-cloud solutions that deliver business value for the customer. Designing, planning, and delivering business value requires knowledge that spans the Salesforce Customer 360 Vision and Platform.  This credential validates that a B2C Solution Architect can combine guidance from different enterprise architecture viewpoints to create solutions that generate strategic business value for customers. Course Key Learnings Assess the digital maturity of a company/customer to assess what is possible. Translate the customer’s vision into the […]

Salesforce Architect – B2B Solution Architect The Salesforce B2B Solution Architect certification is intended for individuals who have knowledge, skills, and experience architecting and driving multi-cloud B2B solutions that deliver business value for the customer. Designing, planning, and delivering business value requires specific and related knowledge across select products, including but not limited to B2B Commerce, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automate, Experience Cloud, Tableau CRM, and Mulesoft to accomplish four outcomes that serve as the foundation for multi-cloud experiences. Course Key Learnings Bridging business needs and technical implementations to realize business […]

Salesforce Architect – Application Architect The Salesforce Certified Technical Architect program is designed for experienced Salesforce architects who would like to demonstrate their knowledge, skills, and capabilities in assessing customer architecture; designing secure, high performance technical solutions on the Lightning Platform; communicating technical solutions and design tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success. Course Key Learnings Has held a technical architect role on multiple complex deployments, OR has gained equivalent knowledge through participation and exposure to these types of projects Experience guiding a development team on the appropriate use of platform technology […]

Salesforce Developer – Industries CPQ Developer The Salesforce Industries CPQ Developer credential is designed for individuals who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. The Certified Industries CPQ Developer is able to build products, promotions, pricing, and rules for use in order and quoting processes. Course Key Learnings Know Industries CPQ entities and their capabilities Know the cart and its capabilities Know basic opportunity, quoting, multi-site quoting, ordering processes Build products and promotions using attributes, cardinality, and the object type hierarchy and inheritance Build and troubleshoot pricing and the pricing […]

Salesforce Developer – B2C Commerce Developer he Salesforce B2C Commerce Developer credential is designed for individuals who have experience as developers for Salesforce B2C Commerce Digital. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills in using B2C Commerce to develop an eCommerce solution, such as: Implementing and using Storefront Reference Architecture (SFRA). Creating cartridges to add reusable functionality to a site. Creating, using, and modifying JavaScript controllers to add business logic to a site. Creating reusable code using ISML templates. Using Content Slots or Page Designer to improve the appearance […]

Salesforce Administrator – Platform APP Builder The Salesforce Platform App Builder credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Lightning Platform. The candidate can create, manage, and update data models, application security, business logic, and process automation. Course Key Learnings Familiarity with the capabilities of the Lightning Platform Awareness of Salesforce license types and related considerations Ability to design applications to support business processes and reporting requirements Familiarity with capabilities and customization used to enhance the mobile user experience Familiarity […]

Salesforce Administrator – Marketing Cloud Administrator The Salesforce Certified Marketing Cloud Administrator program is designed for administrators who can configure Marketing Cloud products utilizing industry and product best practices. Candidates are generally familiar with data structure in subscriber data management and can thoroughly navigate Setup. Certified Marketing Cloud Administrators can successfully troubleshoot account configuration and user requests. Course Key Learnings Knowledge of governance and compliance with reference to digital marketing Identify security best practices for data management, users, and permissions Implementation of account configuration including business unit structure, permissions, and security Management of subscriber data Evaluate data quality Configure Marketing […]

Salesforce Administrator – CPQ Specialist Training The Certified Salesforce CPQ Specialist credential is designed for individuals who have experience implementing the Salesforce CPQ solution. This credential is targeted toward the Salesforce customers, partners, and employees who want to demonstrate their skills and knowledge in designing, building, and implementing quoting flows through the Salesforce CPQ platform. Once credentialed, Salesforce Certified CPQ Specialists will have demonstrated their ability to build bundle configurations, pricing, output documents and renewals, and amendments. Course Key Learnings The Salesforce Certified CPQ Specialist candidate has experience with the Salesforce CPQ solution, and has the skills and knowledge of the […]