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Category Soft Skills Training

  • HubSpot CRM Training

    0 Lessons in , 80,000

    HubSpot CRM Training This comprehensive HubSpot CRM Training course is designed to provide participants with the essential skills and knowledge needed to effectively use HubSpot CRM for managing customer relationships, sales processes, and marketing campaigns. Whether you are new to CRM systems or looking to enhance your existing skills, this course will guide you through the fundamental and advanced features of HubSpot CRM. Course Objectives By the end of this course, participants will be able to: Understand the core functionalities of HubSpot CRM. Set up and customize the HubSpot CRM to fit their business needs. Effectively manage contacts, companies, deals, […]

  • RCA/CAP (Root Cause Analysis/Corrective Action Plan) Training

    0 Lessons in , , 80,000

    RCA/CAP (Root Cause Analysis/Corrective Action Plan) Training Embark on this journey to master Root Cause Analysis and Corrective Action Planning. This training will empower you to tackle problems effectively, implement sustainable solutions, and drive continuous organizational improvement. Prepare to delve into the methodologies, tools, and best practices that will transform the way you handle and prevent issues. Key Learnings: Define investigator and site non-compliance Describe performance management concepts and skills for effective site risk management Integrate prevention of performance issues and ensure adequate site issues management Implement Gilbert’s Behavioral Engineering Model for a diagnostic root cause analysis process Apply performance […]

  • Modern Secretarial Practices

    0 Lessons in , , , , 40,000

    Modern Secretarial Practices Present day management complexity has made the role of senior managers very demanding . The effectiveness of the administrative support provided by the secretaries can contribute much to the efficiency of their executives. In view of the important role played by secretaries, it is necessary that proper emphasis is given to their training and development. This program is designed to develop efficient secretaries who can measure up to the expectations of Management Course Key Learnings Identify and develop competencies most suited to your job requirements Understand the different dimensions of relationship with your Boss Handle efficient filing […]

  • Strategy & Business Planning Professional Certification

    0 Lessons in , , 80,000

    Strategy & Business Planning Professional Certification The Strategy and Business Planning Professional Certification is an accreditation that endorses you both for the knowledge in developing the strategy of the organization and planning your business by using a strategic framework. This program equips participants with the needed Strategic Planning Tools to be able to anticipate and capitalize on the future customer expectations, disruptive technology and other changes business leaders might face. Key Learnings: This  course aims to offer participants a chance to: • Build up a strategic mind-frame • Understand key strategy planning concepts • Use strategy planning tools, in individual […]

  • Emotional Intelligence

    0 Lessons in , 40,000

    Emotional Intelligence An emotional intelligence course can provide students with the skills to understand and manage their emotions, foster positive relationships, and develop strategies to cope with life’s challenges. In this type of course, students can expect to learn about communication and self-awareness, problem-solving and decision-making, self-management and relationship management. They will learn how to identify, understand, and manage their emotions in a positive and productive way, as well as get insight into how to recognize an emotional issue in another person and help them cope. Ultimately, these courses can help students become more aware of their emotions and gain […]

  • Customer Service Excellence

    0 Lessons in , , , , 25,000

    Customer Service Excellence This course will enhance your ability to handle customer and client interactions with confidence by implementing best practice customer service techniques, delivering customer satisfaction and developing customer loyalty. For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing with complaints and difficult situations, whilst maintaining a strong focus on customer satisfaction and the total customer experience. Aims This course aims to: highlight the importance of serving customers as an integral element to the success of an organisation provide robust and […]

  • Root Cause Identification

    0 Lessons in , , 15,000

    Root Cause Identification This course will enable participants to understand root cause analysis as a procedure for ascertaining and analyzing the causes of problems in an effort to determine what can be done to solve or prevent them. Consisting of lectures, practice, and role-playing, this course is designed to provide attendees with an in-depth understanding of how to analyze a system to identify the root causes of problems. Our Root Cause Identification training gives you the knowledge and skills needed to solve real-world problems whether you’re working alone or as part of a team. You will get a solid grasp […]

  • Stress Management

    0 Lessons in 15,000

    Stress Management Pressures of work as well as personal life can take a toll on your health. Many life-threatening illnesses are caused due to one common enemy of all mankind – STRESS. Trying to race ahead in a highly competitive and volatile environment is evidently going to raise your stress levels. Not just the mind, but stress is a two-sided sword that harms your body too. It is the source of all negativity that emits bad energy, leading to anger and frustration, thus affecting the quality of life. Executives all over the world are suffering from this chronic condition called […]

  • Microsoft Yammer

    0 Lessons in , , , 16,000

     Microsoft Yammer Yammer is a social collaboration platform that allows you to collaborate and network with other people across your organization. In this course, students will gain familiarity with the features and functionality of Yammer in Microsoft 365. Students will overview the interface and features, navigate Yammer, edit a profile, work with and manage conversations, work with groups, and connect to an external network. Additionally, students will work with and manage messages, search Yammer, create polls, give praise, and make announcements. What you’ll learn Navigate the interface and learn about Yammer Work with and manage conversations, and work with groups […]

  • Microsoft Teams

    0 Lessons in , 16,000

    Microsoft Teams The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the new Microsoft Teams application. From file sharing and co-editing to video calls, persistent chat, screen sharing, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners. What you will learn : Describe the role and function of Microsoft Teams Create and Manage Teams and Channels Describe the difference between Channel Conversations and Chat Conversations Identify uses for Chatbots Discuss how to […]

  • Planning Engineer Course For Construction Management Using Primavera P-6

    0 Lessons in , 40,000

    Planning Engineer Course For Construction Management Using Primavera P-6 This Primavera P6 certification course is an intensive learning course designed to meet your learning needs in construction planning, construction management, and its implementation using sophisticated software solutions. Omni academy  has designed this course with assistance from expert professionals, focusing on candidates hailing from civil engineering As one of the best Primavera P6 courses online, you will get access to various learning topics, such as project management and project planning, while working on Oracle’s Primavera P6. At the helm of course completion, you can work on related projects and assignments and work […]

  • Delay Analysis and Claims Management Using Primavera P-6

    0 Lessons in , 40,000

      Delay Analysis and Claims Management Using Primavera P-6 This course is the ultimate solution for people who want to learn about contracts, delay analysis and claim management procedures, and this course also covers advanced training of delay analysis on Primavera P6 software. Whether you are an owner, consultant or contractor, this course will teach you everything you need to know. On successful completion of this course, you can start your own consultancy of claim management services, or you can implement this knowledge on the projects you are working on. Course Key Learning: Basic understanding of contracts, delays and claims […]

  • Diploma in Healthcare & Hospital Management

    0 Lessons in , , , 220,000

    Diploma in Healthcare & Hospital Management Health and the Healthcare Systems that ensure the delivery of quality healthcare are among the priorities of every nation. Healthcare Systems start from basic peripheral facilities and culminate in central state-of-the-art medical institutions. Hospitals are the most specialized, tertiary care institutions in any properly tiered Healthcare Delivery System. This Diploma will also improve career prospects for existing professionals. Participants exposed for the first time to the subject will acquire a sound basic knowledge of how Hospitals work. The Diploma will also serve as a base for acquiring higher qualifications in Health & Hospital Management. […]

  • SAP Ariba Training

    0 Lessons in , , , 280,000

    SAP Ariba Training SAP Ariba is a software provider that enables suppliers and buyers to interact and conduct business globally by offering a cloud-based supply chain, spend management, and procurement services. It enhances a company’s overall vendor management system by controlling procurement costs and facilitating processes. Ariba network platform provides an end-to-end automatic control system that reduces complexity and allows suppliers and buyers to handle every process from contracts to payments in one location. This training course will equip learners with skills to build and maintain the connection, understand the business needs, and invest in it thoroughly Course Objectives To […]

  • First Aid & CPR

    0 Lessons in , , , 25,000

    First Aid & CPR This training course begins with first aid basics such as how to check responsiveness and recognize common symptoms before we show you how to treat injuries and cardiac arrest. We explain how to handle choking and how to perform cardiopulmonary resuscitation (CPR) or use an automated external defibrillator (AED). This course offers global accreditation of your new life-saving skills so sign up to become a qualified safety officer. Course KeyLearnings: Recognize a medical emergency  Handle breathing and cardiac emergencies  Act appropriately and effectively and sustain life until professional help arrives Identify and care for bleeding, sudden […]

  • Disciplined Agile® Value Stream Consultant (DAVSC)

    0 Lessons in , , 80,000

    Disciplined Agile Value Stream Consultant (DAVSC) Training PMI. Disciplined Agile Value Stream Consultant (DAVSC) folds practices from Flow, Lean, the Theory of Constraints, and Organizational Development into Disciplined Agile to give you the tools to optimize enterprise-wide value streams. In this course, you will learn how to use value stream management to create a tailored approach for any organization to accelerate the delivery of value to their customers. Course KeyLearnings: After completing this course, you will be able to: Learn to determine the best place for an organization to start. Be equipped to tailor an organization’s improvement plan based on […]

  • PMI Agile Certified Practitioner(ACP)

    0 Lessons in , , 80,000

    PMI Agile Certified Practitioner(ACP) PMI Agile Certified Practitioner (PMI-ACP) certification is one of the most popular Agile certifications for professionals worldwide. This PMI-ACP certification course is created by agile expert practitioners globally for professionals to ensure organizations achieve agile maturity and be more responsive to ever-changing market dynamics. This PMI-ACP certification training is ideal for anybody who is looking to gain a proper understanding of Agile concepts in an enterprise setup Course Key Learnings: Learn precisely what you will need to know in order to pass the Agile Certified Practitioner (PMI–ACP) Exam Understand Agile principles and practices which will transform […]

  • Customer Service Excellence

    0 Lessons in , , , 25,000

    Customer Service Excellence(2 Days) Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers’ expectations are met in the selling of products and provision of services. For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing with complaints and difficult situations, whilst maintaining a strong focus on customer satisfaction and the total customer experience. This course will enhance your ability to handle customer and […]

  • Six Sigma - White Belt for Production Enhancement

    0 Lessons in , 80,000

    Six Sigma – White Belt for Production Enhancement Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services. Team-focused managerial approach aims at improving organizational performance and eliminating waste processes that involve time, physical resources, effort, and talent. Implementation of Six Sigma methodologies should enable you and your company to: Decrease errors and time taken on tasks Improve customer satisfaction due to improved quality and service Gain business […]

  • Cost Benefit Analysis

    0 Lessons in 40,000

    Cost Benefit Analysis Cost-Benefit Analysis guides you through the ins and outs of cost-benefit analysis: the process of assessing the financial implications of change within a business environment. The course explains the principles of payback and provides a comprehensive review of the financial issues that are involved with business changes, new projects and investments. Who is this course for? Cost-Benefit Analysis is the ideal online course for anyone seeking a greater understanding of cost-benefit analysis so that they can make a valued judgement on investment proposals. It is suitable for any decision-maker in a business environment, but it is particularly useful for […]

  • Decision Making and Cost Benefit Analysis

    0 Lessons in 30,000

    Decision Making and Cost Benefit Analysis OMNI Academy offers best decision making and cost benefit analysis one day workshop program for industry professionals, decision makers and front line managers or consultants looking for ways to bring innovation into their work by using problem solving process and looking to understand how to make decisions and defend that decision or participants seeking a greater understanding of cost-benefit analysis so that they can make a valued judgement on investment proposals or day-to-day work. Cost-Benefit Analysis: Course guides you through the ins and outs of cost-benefit analysis: the process of assessing the financial implications of […]

  • Problem Solving and Decision Making Training

    0 Lessons in 30,000

    Problem Solving and Decision Making Training In the workplace, you’ll need to make decisions and resolve problems frequently. And while many of your decisions are not so important, some are potentially life changing. So learning how to use effective strategies and tools will help you to make the right decisions at the right time. Course provides you with skills such as problem solving techniques and models, organising methods, ways to conduct research, identifying options to achieve accurate decision-making and problem solving. Most organisations rely on their staff making decisions effectively, but in today’s workplace there are so many different and […]

  • Self Grooming or Personal Grooming

    0 Lessons in , , , , , , 30,000

    Self Grooming or Personal Grooming People always want to self groomed and wish to look decent physically and mentally. But the problem is they do not find any proper guidance to self grooming.This self grooming course is specially designed according to moral values of a society and with modern trends.  As you all know “First impression is the last impression”. Pay attention to grooming and learn how to improve your personal style with this course. Good grooming and keeping yourself neat and clean shows that a person has respect for herself and the people she meets all day throughout. There are many […]

  • Complaint Handling and Problem Solving

    0 Lessons in , , , , , , 30,000

    Complaint Handling and Problem Solving This short course is aimed at customer facing staff, who are responsible for resolving customer problems and handling complaints. Learn about the different types of problems a customer will come to you with and reasons why customers complain. Understand appropriate responses and how to turn a negative situation into a positive one. Know how consumer rights affect problem-solving and complaint handling and feel confident in your ability to resolve issues in line with current legislation and ethical requirements. Effective customer complaint handling is one of the most important aspects of providing excellent customer service. Customers […]

  • Balanced Scorecard Professional Training

    0 Lessons in , , , , , , , 80,000

    Balanced Scorecard Professional Training Program The Balanced Scorecard Professional Program provides participants with the tools they need to build, implement, and sustain a balanced scorecard planning and management system in their organization.  Why implement a Balanced Scorecard? The balanced scorecard is a strategic planning and management system used by organizations to communicate and align around strategy, prioritize, and measure performance. The name “balanced scorecard” comes from the idea of looking at strategic measures in addition to traditional financial measures to get a more “balanced” view of performance. Business, government, and nonprofit organizations worldwide use the balanced scorecard system to: Break […]

  • Certified Hotel Administrator (Hotel Management Course)

    0 Lessons in , , , 25,000

    Certified Hotel Administrator Do you want to be a part of the hospitality industry? OMNI Academy has successfully developed this Certified Hotel Administrator – Hotel Management Certificate course that will provide the individuals a foundation to start their career in the hospitality industry. Hospitality industry is regarded as the world’s leading and most competitive industry around the world therefore the requirement of employees with professional skills and knowledge is very high. Taking this in consideration OMNI Academy has designed Certificate in hotel management that will serve the candidates with detailed introduction to hospitality industry and hotel management. This Hotel Management […]

  • User Acceptance Testing (UAT) Foundation

    0 Lessons in , , , , , 80,000

    User Acceptance Testing (UAT) Foundation In this User Acceptance Testing (UAT) foundation course you will understand the basics of the test, type and level of testing, basic testing techniques and essential testing tools. This course is perfect for some those who would like to start working on software project as Software Quality Assurance Engineer / Application Tester/ Software Quality Analyst or start a career in software testing domain. This course enables business users to ensure that the system developed meets specified business requirements and is ‘fit for purpose’. No technical background is assumed. Interspersed with lecture sessions, delegates work in […]

  • Employee Management and Labour Laws (1 Days)

    0 Lessons in , , , 30,000

    Employee Management and Labour Laws (1 Day Workshop) Labour Laws and the legal system has a pervasive impact on all industrial establishment, may it be, in the private sector or the public sector. Decisions of HR/ Legal or any other executives working in the establishment dealing with workmen frequently raise issues which should be carefully evaluated as to their legal consequences before they are implemented. The failure to appreciate these legal implications can lead to serious damage, if not disastrous, results for an organization where they are working. The intention of having this workshop is to provide a platform where […]

  • Cambridge Books Tutors + FREE Oxford Book Download

    0 Lessons in , 0

    Cambridge Books Tutors  – FREE Oxford Book Download Teaching and learning To support teaching and learning Oxford University providing free access to 200+ digital versions of our Student Books for you to access whilst schools are affected by the corona virus. (Click on link below) Primary Secondary IB Programme Cambridge Assessment International Caribbean Below section provide complete step-by-step guidelines to download any book or activity guide of your choice. How to Download Books/ Activity Guides in .PDF (for Print) ? Open Oxford University Press Website to find OUP Book (click here)   2- Select the Book you want to Convert […]

  • Diploma in Business Management (Business Administration) 4 Months🏷️

    0 Lessons in , , , , , , , , , , , , , , , , , , , , , , , , 40,000

    Diploma Business Management – 4 Months Course Candidates who choose to follow this program will develop a holistic approach to business management, together with the communication and management skills necessary for modern business. Students will gain fundamental knowledge, understanding and skills to “manage business and administrative functions” across organizations effectively and efficiently. Diploma in Business Management enables students to gain a clear understanding of various business disciplines (Accounting, Finance, Marketing, Human Resource Management and Management Science). This enables them to related various functional areas in the organizations and appreciate the need for harmonizing the activities for various departments. It is […]

  • Supply Chain Management Professional Certificate (SCMP)- Workshop

    0 Lessons in , , , , , 40,000

    Supply Chain Management Professional – (SCMP) Workshop This Supply Chain Management Professional Certificate course (workshop) has been created to give a head start on the Supply chain and its various components. The basic objective of this course is to introduce you to the Supply Chain key concepts and equip you with the job-oriented supply chain knowledge, that is considered as foundation for a supply chain professional. Participants Key Learning  Basics of Supply Chain Management Components of the supply chain Identify the key drivers of supply chain management, Identify the characteristics of supply chain management, Supply chain strategies of service organizations with […]

  • Advanced Diploma in Business Management (Business Administration)

    0 Lessons in , , , , , , , , , , , , , , , , , , , , , , , 40,000

    Advanced Diploma Business Management  Candidates who choose to follow this program will develop a holistic approach to business management, together with the communication and management skills necessary for modern business. Students will gain fundamental knowledge, understanding and skills to “manage business and administrative functions” across organizations effectively and efficiently. Advanced Diploma in Business Management enables students to gain a clear understanding of various business disciplines (Accounting, Finance, Marketing, Human Resource Management and Management Science). This enables them to related various functional areas in the organizations and appreciate the need for harmonizing the activities for various departments. It is a market […]

  • Lean Management

    0 Lessons in , , , , , , , , , , 40,000

    Lean Management Mastering lean leadership and lean culture is essential to your success as a manager and your company’s success. Lean is eliminating waste and the disciplined method of optimizing value to customers. It is creating a culture that brings out the best in all employees. If you do this… you will succeed as a leader in your organization! After completing this course, you’ll be able to apply lean principles and create transformation teams that thrive by eliminating waste, maximizing customer value, and developing their workers into highly skilled and motivated teams. Course Participants will learn; Module-I  Learn how to […]

  • Neuro-Linguistic Programming (NLP)

    0 Lessons in , , , , , 40,000

    Neuro-Linguistic Programming (NLP) Achieving Personal Excellence Using NLP What is NLP? Neuro-Linguistic Programming (NLP) is a really powerful behavioral technology. It describes the structure of how humans think and experience the world, and how they achieve excellence. It covers three of the most influential components that drive the human experience: neurology, language, and programming. NLP  is a tool for developing & modifying behavioral competencies and it can also help people get rid of phobias, limiting beliefs, anxiety, habit disorders, learning disorders etc. NLP gives you greater control over your life and greater influence in your interactions with others. Suitable for: – Working Professionals […]

  • Presentation with Impact

    0 Lessons in , , , , , , 8,000

    Presentation with Impact Come to Omni Academy for the presentation experience of a lifetime. This is not just another course: we go out of our way to take care of you, and give you an immersive and experiential two days that you will remember and refer back to for years to come. There will be excursions, experiences of the local area, and other surprise events – all supporting the work, of course – to make your time enjoyable and memorable, not to mention well-spent. Looking at every aspect of presentation skills, Presentation with Impact provides you with the opportunity to […]

  • Communicate with Impact

    0 Lessons in , , , , , , 8,000

    Communicate with Impact Omni Academy invites you to immerse yourself in the art of business communication. Communicate with Impact course is designed to help delegates to take a serious look at themselves in relation to who they are now and who and how they want to be in the future. Communicate with Impact will equip you with the awareness, tools, confidence and energy to create the impact you choose when you choose to create it. This is a challenging communications course that incorporates material from many disciplines. It will make a substantial difference to your leadership, communication and relationship skills. Course Key Topics […]

  • Train the Trainer Course

    0 Lessons in , , , , , , 30,000

      Train the Trainer Course If you have internal (employed) trainers — and supervisors and line managers are often trainers as part of their role — our courses provide the essential skills needed to maximise their effectiveness in improving the skills of your staff. This dynamic, practical train the trainer course suitable for all levels of training professional, it is based on the training we give our own excellent trainers. Most of all, we build confidence; the confidence to know that whatever is thrown at you, you will be able to make it work. Course Key Topics Train the Trainer – […]

  • Coaching and Mentoring Course

    0 Lessons in , , , , , , 8,000

    Coaching and Mentoring Course This one-day Coaching and Mentoring Course is for people wishing to develop their coaching or mentoring skills at any level of business. This course aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one. The temptation when coaching or mentoring someone is to provide solutions to problems or difficulties. We will help you find ways to hand the issues back to the person and encourage them to find the solutions for themselves. Course Key Topics One size doesn’t fit all Benefits of these new tools and […]

  • Storytelling for Business Course

    0 Lessons in , , , , , , 8,000

      Storytelling for Business Course Data-driven information tends to speak to people’s intellect – while stories stir their imagination and reach their feelings. That’s what makes stories such a powerful tool to engage and motivate. Working with the dynamics of storytelling will help you deliver your business messages in more compelling ways. It will help you to present and communicate with passion and to engage directly with peoples feelings. This one day storytelling course will equip you with the skills and confidence to use the power of storytelling in your communications. Course Key Topics Delegate Input History of Storytelling Jumpstart […]

  • Public Speaking Course

    0 Lessons in , , , , , , 30,000

      Public Speaking Course This one day Public Speaking Course concentrates on effective public speaking, particularly dealing with nerves and anxiety. It offers simple, easy to practice tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and speak effectively to audiences of varied sizes. It is fun and effective with plenty of opportunities to practice. Course Key Topics Delegate Input Dealing with the Fear Public Speaking Stretching Exercises Presence Everyday Objects Passion Public Speaking Dynamics – how it works The IMPACT model of public speaking Location Location Location! Preparation Tools […]

  • Presentation Skills - PowerPoint with Impact Course

    0 Lessons in , , , , , , 10,000

    Presentation Skills with PowerPoint  This two day PowerPoint with Impact course in Karachi is suitable for anyone who has a grip on the basics of using PowerPoint but wants to learn how to create truly compelling presentations. This is not a technical course, nor is it about the delivery of a presentation. It is about finessing the flow of ideas within your presentation and creating the impact and outcomes you seek. Our key messages will be around Content, Visual and Support – How to shape your PowerPoint content. – How to best exploit the visual strengths of the medium. – How to really support […]

  • Presentation Skills Training Course for Corporate

    0 Lessons in , , , , , , 30,000

    Presentation Skills Training Course Presentation Skills Training Course, this Soft Skills development course an ideal one-day corporate presentation course for people who want to get knowledge and skills as effective presenter, or heavily engage in day-to-day internal and customers meetings to present their Big Idea, company product or services, and for those who would like to ‘freshen up’ their presenting style. Summary  We will look at the value of preparation – and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against it. We […]

  • Presentation Skills - Two Days

    0 Lessons in , , , , , , 30,000

      Presentation Skills – Two Days Presenting in one form or another has become an intrinsic part of our business life. Knowing your stuff is not enough, managing the dynamics that appear before you, or being able to choose how you want your audience to think or feel are just some of the areas that will be explored. Whether it’s an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this course will prepare you for anything and everything that might happen. Not for the faint-hearted, but delivered […]

  • Presentation Skills - One Day

    0 Lessons in , , , , , , 30,000

      Presentation Skills – One Day This one day presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet. It offers simple, easy to practice tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and present to audiences of varied sizes. It is fun and effective with plenty of opportunities to practice. Course Key Topics Opening The Presentation Course Challenge First Presentation Presentation Skills Course […]

  • Building Resilience Course

    0 Lessons in , , , , , , 8,000

      Building Resilience Course This one-day Building Resilience course looks at where delegates already feel resilient and the kind of circumstances that undermine their resilience. We will look at patterns, default behavior, emotional reactions, expectations and offer practical, do-able tools and techniques that will help you build resilience for yourself and others. As Confucius said – “Our greatest glory is not in never falling but in rising every time we fall”. Course Key Topics Icebreaker What is Resilience? Resilience Cycle What Builds / Breaks Resilience The Resilience Tool Kit Circles of Concern, Influence and Control Self-Perception – Victim or Hero? […]

  • Influencing and Negotiation - Two Days

    0 Lessons in , , , , , , 30,000

      Influencing and Negotiation – Two Days This course is for people who want to improve their ability to influence and negotiate. The aim is to expand your capacity to influence internally as well as externally and to deal with tricky negotiations. You’ll get the opportunity to practice a variety of tools and techniques to see what works and what best suits your personal style. Two days allows plenty of time to cover all the material and then have lots of time for practice. Course Key Topics Introduction Delegate Input Setting the Influencing and Negotiating Scene Influencing Definition Types of […]

  • Negotiation Skills Course - to Win

    0 Lessons in , , , , , , 30,000

    Negotiation Skills to Win This Negotiation Skills Course highlights the skills and qualities you already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. We all have to negotiate. Sometimes it’s ‘hard’ negotiation, such as negotiating a new piece of work, a salary increase or the price we’ll pay for a house, an advertising campaign or a used car. Sometimes it’s ‘soft’ negotiations such as getting your children to do their homework (well, actually, that’s probably hard), deciding who’s going to do what in your team or handling staff conflict. […]

  • Influencing Skills Course - One Day

    0 Lessons in , , , , , , 20,000

    Influencing Skills Course – One Day This influencing skills course is designed to help you to get other people to see things slightly differently, or to get them to do something you need them to do. It focuses clearly on the interpersonal and communication skills needed to get other people to want to give you their support. It’s a practical course, which will leave you feeling more confident in your ability to influence others. Course Key Topics Introduction How participants can get maximum benefits from course ? Delegate Input Setting the Influencing Scene Influencing Definition Types of Influencing Influencing and Communication Dynamics […]

  • Excellent Customer Services Skills Building Course

    0 Lessons in , , , , , , 30,000

    Excellent Customer Service Skills This one day Customer Service Training Course is for people on the front line of customer service, whether face-to-face in branch/ customer service centers or over the tele-care operations.It’s designed to help you handle difficult customers and situations and to make the most of every customer contact. “Service, in short, is not what you do, but who you are. It’s a way of living that you need to bring to everything you do if you’re to bring it to your customer interactions.” Betsy Sanders The course will give you the skills to develop customer loyalty and […]

  • Assertiveness Course - Two Days

    0 Lessons in , , , , , , 30,000

      Assertiveness Course – Two Day This two-day Assertiveness Training course covers all the material from the one day course, plus it gives more time to practise individual scenarios. It deals with the frustration, resentment and stress that being too accommodating can create and allows you to find simple, practical, doable things that will work. It will help you learn to say No effectively. Course Key Topics Assertiveness Introduction – What would you like the course? Assertiveness Icebreaker Assertiveness Feelings What is Assertiveness? Assertiveness and Assumptions Assertiveness and Status The Assertiveness Behaviour model Assertiveness and Being Nice Conflict and Assertiveness Assertiveness – […]

ABOUT US

OMNI ACADEMY & CONSULTING is one of the most prestigious Training & Consulting firm, founded in 2010, under MHSG Consulting Group aim to help our customers in transforming their people and business - be more engage with customers through digital transformation. Helping People to Get Valuable Skills and Get Jobs.

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